Global trends such as rising customer expectations, budgetary constraints, global competitiveness for investment and changing demographics have transformed the environment in which the public sector operates. The traditional public processes and institutions are becoming less effective in satisfying citizens’ …show more content…
Decision makers ability to persuade stakeholders to accept the organization’s vision as their own is core to organization’s operations as it bridges the gap of the present status and the organization’s ultimate achievement.
Successful change requires a clearly articulated vision and an understood rationale. The vision should be clear, identifiable and anchored in true national transformation and a not personal political agenda. Due to the volatile nature of the Public Sector mistrust can quickly set in the minds of decision makers and public officer when there is a Governments change or even when within the same government Ministers change. Therefore Decision Makers must build their organization on strong collaborative relationships and shared values resulting in indisputable transparency that shatters deficiency and dishonesty hiding behind diplomatic secrecy. Managers need to paint a final picture and provide a road map for getting there ensuring that as many people as possible understand and accept the vision. Once more, ‘change must involve the people - change must not be imposed on the …show more content…
• buy-in from other stakeholders, including representative Unions and Associations;
• collaboration between key central agencies to facilitate their acceptance of the need for change and acceptance of the requisite responsibilities;
• provision of dedicated resources to ensure effective implementation and review.
• Information Communication and Technology to support and enable the transformation agenda;
• communication and networking strategy within and among Ministries and Departments;
• having a robust Monitor &Evaluation