While there were minimal levels of command, AES prided itself on the empowerment it gave its employees. Workers were expected to self-monitor or police their own activities. Permission to do what the individual thought would be in the best interests of the pod or corporation without having to seek the approval of others first were key factors of the AES way of life. Authority was minimal as there were no handbooks and manuals, operating and tech depts., no supervisors and no “turf”. Employees were empowered to spend for things they felt were in the best interest of the pod and manage suppliers the same way.
AES controlled its operations through its value system, its supply of information throughout the organization and its personnel controls. The employees had the flexibility to do what they felt was best but within the context of the values instilled or preached by AES. AES relied on peer pressure within the pods for individuals to follow the right way of doing things. Controls were instilled through the value training the company did. Also, HQ was instrumental in providing information on safety and operating performance throughout the organization and such feedback