8/28/13
CH. 1: MGT in a Diverse Workplace
MGT
Levels of
The Process- Functions (POSLC)
Mgt roles
Skills
Principles of
Changing nature of
Entrepreneurship and Mgt
Small business
“Intrapreneurship”
Challenges of new 'Mgt' age
MGT:
Coordinating and utilizing a corporation's resources (Land, Labor, Capital) in pursuit of your organizational objectives within the company, to use them efficiently and effectively.
Levels:
Top Management: Creates policy for company (President, CEO, VP, CFO, etc)
Middle Management: Implement the Top Management's policy
Lower Management: The people on an operations level, supervisors, ect. Changed with creating or providing the good or service.
Process: P.O.S.L.C.
Planning: Designate specific goals and the method by which they will be reached.
Organizing: Assemble all the “working parts”, designate authority to managers to empower them to accomplish specific goals
Staffing: With organizational goals in mind, hire, recruit, fire, train (for the current job), and develop (the best people for the future) the people needed in order to create an efficient and effective team.
Leading: Direct, lead, and communicate with your staff in order to accomplish your goals.
Controlling: Discern whether your organizational reality is congruent with your planning. If not, then determine the problem and correct it.
The vast majority of time spent by low level management is leading and controlling.
Top management concerns itself with planning, organizing, and staffing.
Roles:
Interpersonal: To lead, you must communicate and interact with those you represent and those you do business with.
Informational: Spokesperson for the company for media
Decision-making: Negotiating with unions, and determining contracts by which your workers will abide.
Skills:
Conceptual: Big picture thinking, how each part interacts with one another and what direction the company is moving in. Accomplished with nothing tangible in