AIRCRAFT MAINTENACE ORGANIZATION & MANAGEMENT
Assignment No. 1
Midterm
JUN EHROL J. GAMERA
2nd yr Section 7
MR. LOVEL RALPH S. FINEZA
February 22, 2013
1. Airline Organization
The airline organization is unique in many ways. This is brought about by the fact that it is an industry that cannot be categorized as basically a manufacturing concern that produces concrete goods, or a service that dishes out inanimate values. It is both, such that the airline industry has often been described as many industries rolled into one.
From the moment a passenger or a shipper conceives of flying or sending shipment through an airline up to arrival at destination and claims his baggage or a shipment is delivered to the consignee, a stream of concrete goods and services are unleashed that could last days or weeks.
Reservations and ticketing through online systems, or by call centers or through ticket offices, have people at various ends to attend to the customer’s need or at least monitor that the needs are satisfied.
At the airport upon departure, a team of passenger, cargo, baggage, special lounges, and ramp attendants are mobilized to see to the quick check-in of passenger and acceptance of cargoes and baggage. They see top it that the passenger gets the safest, most secured and convenient brief sojourns at the airport counters , lounges, warehouses, gates, and ramps. And they see to the timely boarding of passenger, loading of cargo and pieces of baggage for on-time departure of the flight.
In flight, both passengers and shipments are handle with due care. Passenger are made to relax with specially designed in-flight entertainment, sumptuous food and caring attention, while shipment are provided with the special packaging, handling, stowing they deserve to secure transporting.
Post-flight, passenger are disembarked and cargoes and pieces of baggage are unloaded for efficient and