Airline Customer Relationship Management Tool
* Airline Customer Relationship Management Tool
INDEX
1. Introduction
2. System Analysis
a. Existing System
b. proposed System
3. Feasibility Report a. Technical Feasibility b. Operational Feasibility c. Economical Feasibility
4. System Requirement Specification Document a. Overview
b. Modules Description
c. Process Flow
d. SDLC Methodology
e. Software Requirements
f. Hardware Requirements
5. System Design a. DFD b. E-R diagram c. UML d. Data Dictionary
6. Technology Description
7. Coding
8. Testing & Debugging Techniques
9. Output Screens
10. Reports
11. Future Enhancements
12. Conclusion
13. Bibliography *
INTRODUCTION
The Main Objective of this System is to design a system to accommodate the needs of customers. This application helps a customer to know about the flight’s information and can reserve seats throughout the globe irrespective of the location. This is a computerized system to make seats reservations, keep ticket bookings and availability details up-to-date.
This web based system provides all flight’s information, availability of flights, availability of seats. It contains information about pilots, air hostess and airport information. It also provides time schedules for different flights and source, destination details. It provides cost of tickets and enquiry details. Features of the project Reduces the complexity present in the manual system and saves time. 1. Users can access the required data easily. 2. It maintains accurate information. 3. Provides instantaneous updated information to all users. 4. Communication is fast and clear and avoids misunderstandings.
It is a computerized system to make room reservations and keep room bookings and availability of details up-to-date
System Analysis
Purpose of the System
This web based system provides all flight’s information, availability of flights, availability of seats. It
INDEX
1. Introduction
2. System Analysis
a. Existing System
b. proposed System
3. Feasibility Report a. Technical Feasibility b. Operational Feasibility c. Economical Feasibility
4. System Requirement Specification Document a. Overview
b. Modules Description
c. Process Flow
d. SDLC Methodology
e. Software Requirements
f. Hardware Requirements
5. System Design a. DFD b. E-R diagram c. UML d. Data Dictionary
6. Technology Description
7. Coding
8. Testing & Debugging Techniques
9. Output Screens
10. Reports
11. Future Enhancements
12. Conclusion
13. Bibliography *
INTRODUCTION
The Main Objective of this System is to design a system to accommodate the needs of customers. This application helps a customer to know about the flight’s information and can reserve seats throughout the globe irrespective of the location. This is a computerized system to make seats reservations, keep ticket bookings and availability details up-to-date.
This web based system provides all flight’s information, availability of flights, availability of seats. It contains information about pilots, air hostess and airport information. It also provides time schedules for different flights and source, destination details. It provides cost of tickets and enquiry details. Features of the project Reduces the complexity present in the manual system and saves time. 1. Users can access the required data easily. 2. It maintains accurate information. 3. Provides instantaneous updated information to all users. 4. Communication is fast and clear and avoids misunderstandings.
It is a computerized system to make room reservations and keep room bookings and availability of details up-to-date
System Analysis
Purpose of the System
This web based system provides all flight’s information, availability of flights, availability of seats. It