Summary:
Over 18 years experience in IT, specialized in UNIX SCO Open Server/ Red Hat Linux/ Windows Server Family Administration, Networking, SQL Server Administration, Hardware Repair.
Extensive experience in multi-platform systems management, including acquisition, analyzing, designing, installing, monitoring, parching, maintaining, testing, troubleshooting complex, and upgrading hardware and design, networking, servers, operating systems, software utilities, and overall solutions, peripherals and networks.
Experience in research and troubleshooting in PC hardware, networking, and software installations (in-house and on-site).
Open and update incident tickets for events and incidents, respond to internal customer calls and escalations.
Ability to create procedures for installation, use, and troubleshooting for IT hardware and software, Windows/ UNIX/ Linux.
Installation of large lots of computers using Norton Ghost.
Expert in installation/ configuration/ maintains/ upgrades/ packing/ imaging/ troubleshooting of the Windows OS and Migration.
Knowledge on Windows Management Instrumentation (WMI) and system performance analysis tools for Microsoft Windows diagnostic tools to help speed up problem isolation and resolution.
In depth understanding of Linux/ UNIX/ Windows OS internals (kernel structure and settings, patching, upgrading, driver model, networks, storage configuration, management and monitoring).
Ability to remote administration like RAdmin, PC Anywhere, MS Terminal, and others.
Experience in different Anti-Virus, Anti-Spam, Anti- Spyware, Internet Security, and Corporative (Norton, Panda, Kaspersky, Symantec, McAfee, etc.).
Experience in identifying and resolve system-wide on market data servers and data delivery networks.
Hands-on in using monitoring tools to monitor system, application and network behavior and performance.
Strong knowledge of LAN/ WAN/ Wireless