BBUS3621
|Personal Decision-Making Report – Module 1 |
|Generic Decision-Making |
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|I have worked at a large steel company for several years starting out as an Electronics Technician and now a Process Engineer; I|
|utilize my own methodology for decision-making on a daily basis, similar to the 6-step decision making process described. |
|Typically my need for decision-making is prompted by process breakdowns or concerns from a mill. My process begins by speaking |
|with the field supervisors, who maintains the equipment or has the concern which needs resolving, which falls into the multiple |
|perspectives technique. The supervisor and brainstorm and discuss what the situation is and where we want to be as well as what |
|needs to be completed prior to correcting the problem also what added benefits they would like to include in the |
|proposal/correction. The maintenance crew sometime offers additional input which I evaluate, organize and prioritize. After |
|brainstorming I begin gathering information about the task, to do this I refer to electrical schematics, peruse manuals, speak |
|to suppliers or seek information through online forums or other documentation. During my investigation and information |
|gathering I manage to answer many of the five W’s and one H. There are times when I had to troubleshoot machinery to answer the|
|‘why did this happen’ and develop a solution. Once the assessment has been complete I look at ways I can repair/correct or |
|alter the issue. At times I compare alternative ways to correct the problem, such as replace the damaged component,