Bus210 Appendix D

Associate Level Material
Appendix D

Contingency Theory of Leadership

|Description of work environment | |
| |Due to my strong background in it, I have chosen to describe a hypothetical retail |
| |store environment. The employees would be responsible for running the store |
| |including receiving, stocking, sales, customer service, and cashiers. |
| | |
| | |

In the table below, categorize different leadership approaches that could be used in the work environment you have described. Provide different suggestions for each of the four approaches to leadership.

|Directive approach |Supportive approach |
| | |
|For a directive approach, I would start each employee’s first day with a |For the supportive approach, I would try to be friendly with my employees. I |
|company orientation explaining directly to the employees what their jobs |would get to know them, ask what goals they have for themselves, and treat them|
|included and what was expected of them. Also, I would break down for them what |as equals by offering them an outlet for company suggestions. |
|their schedule would look like, when they were expected to take breaks, and |