Accountant Follows-up payments from delinquent cardholders through telephone calls and letters;
Coordinates with the branches regarding: • Assistance in collecting to cardholders; • Instruction to debit from accounts of cardholders with sufficient balances; • Request for application of holdout deposits for credit card payments • Verification on undebited accounts under the Automatic Debit Arrangement;
Reconciles and analyzes balances of accounts and prepares adjustments if necessary;
Elevates cardholders’ requests for reversal of charges, payment arrangement, chargeback, and others;
Evaluates suspension and permanent cancellation of accounts in accordance with existing guidelines;
Acts on cardholder’s request for voluntary cancellation of their cards;
Prepares recommendation for reactivation of suspended and cancelled (non-credit related) accounts which have been settled;
Requests skiptracing for cardholders who are not contactable; Requests property search for cardholders due for case filing;
Updates addresses and telephone numbers of cardholders in CardLink; Coordinates with other units/departments of the bank regarding adjustments of account, unposted payments, disputed transactions and others;
Participates in a quality team to come up with a project that will improve work processes. • Candidate must possess at least a Bachelor's/College Degree , Business Studies/Administration/Management, Commerce, Economics, Finance/Accountancy/Banking or equivalent. • Fresh graduates/1 or 2 years experience/Entry level applicants are encouraged to apply. • Full-Time positions available.
Qualified and interested applicants may send their resume', transcript of records and 2x2 photo to:
5th Floor, HR TALENT ACQUISITION
BPI Building, Ayala Ave. cor. Paseo de Roxas,
Makati City
or email talent@bpi.com.ph ,
and Apply Online.
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