Answering A Case Study
It helps to have a system when sitting down to answer a case study as the amount of information and issues to be resolved can initially seem quite overwhelming. The following is a good way to start.
Step 1: The Short Cycle Process
1. Quickly read the case. If it is a long case, at this stage you may want to read only the first few and last paragraphs. You should then be able to
2. Answer the following questions:
1. Who is the decision maker in this case, and what is their position and responsibilities?
2. What appears to be the issue (of concern, problem, challenge, or opportunity) and its significance for the organization?
3. Why has the issue arisen and why is the decision maker involved now?
4. When does the decision maker have to decide, resolve, act or dispose of the issue? What is the urgency to the situation?
3. Take a look at the Exhibits to see what numbers have been provided.
4. Review the case subtitles to see what areas are covered in more depth.
5. Review the case questions if they have been provided. This may give you some clues are what the main issues are to be resolved.
You should now be familiar with what the case study is about, and are ready to begin the process of analyzing it. You need to go further to prepare the case, using the next step. One of the primary reasons for doing the short cycle process is to give you an indication of how much work will