assignment 1 problem solving Final
ILM Level 3 Award in Leadership and Management
Assignment 1 Problem Solving
Background:
The organisation I currently work for is a charity called Ageuk. Our Ageuk local known as Ageuk Birmingham was formed from a merger of age concern and help the aged in 2009. We operate from the Oscott Community Centre which is based in the Great Barr area. Our aim is to provide a rich variety of paid and non-paid services to clients aged 50 plus through the centre.
Since the merger in 2009 our range of services across Ageuk Birmingham have increased greatly but in the financial year 2013-14 our funding from Birmingham city council was greatly reduced. This in turn resulted in a company restructure, loss of staff, voluntary redundancies, service’s cut and others reduced across Ageuk Birmingham as a whole.
We have had to make further cuts in places across the workforce for this financial year 2014-15 as Birmingham city Council have now completely withdrawn funding for elderly peoples day care services.
Smaller services outside of the Ageuk umbrella due to lack of Council funding are now being forced to close. In turn we are managing to continue and bring back our previous services on the back of others inability to provide but this is a very slow process.
We are now looking at offering a second day of day care but currently we do not have any staff to action this and management are reluctant to have paid staff and have now suggested using volunteers to run this service.
As current centre manager I am managing 7 part-time paid staff and 10 volunteers on a Monday to Friday basis.
Below is a basic chart showing the main on-site operation within The Oscott Centre under the Ageuk Birmingham umbrella.
KEY TO STAFFING STRUCTURE Management Paid Paid Staff
Volunteer Unpaid
Description of the problem
All budgets have now been reigned in but we are still required to keep services up and create new ones. This becomes quite a challenge due
Assignment 1 Problem Solving
Background:
The organisation I currently work for is a charity called Ageuk. Our Ageuk local known as Ageuk Birmingham was formed from a merger of age concern and help the aged in 2009. We operate from the Oscott Community Centre which is based in the Great Barr area. Our aim is to provide a rich variety of paid and non-paid services to clients aged 50 plus through the centre.
Since the merger in 2009 our range of services across Ageuk Birmingham have increased greatly but in the financial year 2013-14 our funding from Birmingham city council was greatly reduced. This in turn resulted in a company restructure, loss of staff, voluntary redundancies, service’s cut and others reduced across Ageuk Birmingham as a whole.
We have had to make further cuts in places across the workforce for this financial year 2014-15 as Birmingham city Council have now completely withdrawn funding for elderly peoples day care services.
Smaller services outside of the Ageuk umbrella due to lack of Council funding are now being forced to close. In turn we are managing to continue and bring back our previous services on the back of others inability to provide but this is a very slow process.
We are now looking at offering a second day of day care but currently we do not have any staff to action this and management are reluctant to have paid staff and have now suggested using volunteers to run this service.
As current centre manager I am managing 7 part-time paid staff and 10 volunteers on a Monday to Friday basis.
Below is a basic chart showing the main on-site operation within The Oscott Centre under the Ageuk Birmingham umbrella.
KEY TO STAFFING STRUCTURE Management Paid Paid Staff
Volunteer Unpaid
Description of the problem
All budgets have now been reigned in but we are still required to keep services up and create new ones. This becomes quite a challenge due