Assignment 301 Principles of Communication in Adult Social Care Settings
Assignment 301 Principles of communication in adult social care settings
Task A Question and Answers
Ai Identify four different reasons why people communicate.
1)For a resident to express their feelings to you.
2)To pass on information to other staff members about a residents condition.
3)To order food at meal times.
4)To have a friendly chat and get to know a resident better.
Aii Explain how effective communication can affect relationships in an adult social care setting between: Colleagues and other professionals
With effective communication there would be a positive atmosphere in the work place, the staff would be more than willing to help each other out. Communication would be better as everything would be up to date, staff members will know where you are and if you need extra support with your work load. Individuals using the service and their carers The residents in the home would feel safer and feel that they can trust the staff member with any problem. Carers would communicate more which then all residents’ individual need would be met. You would have more time to spend with each resident to get to know them and their families. Aiii Identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual.
1) The resident would be the first way of finding out information if they have the capacity to identify their needs, this would be the most effective way to find out all the individual needs of the resident.
2) The resident’s family would be the second way of finding out information this would be effective if the resident does not have the capacity to inform us. But this all depends on the relationship between the resident and the family members.
3) The individual service plan would be the third way of finding out information this is only be effective if it is up dated often by the care managers.
Task A Question and Answers
Ai Identify four different reasons why people communicate.
1)For a resident to express their feelings to you.
2)To pass on information to other staff members about a residents condition.
3)To order food at meal times.
4)To have a friendly chat and get to know a resident better.
Aii Explain how effective communication can affect relationships in an adult social care setting between: Colleagues and other professionals
With effective communication there would be a positive atmosphere in the work place, the staff would be more than willing to help each other out. Communication would be better as everything would be up to date, staff members will know where you are and if you need extra support with your work load. Individuals using the service and their carers The residents in the home would feel safer and feel that they can trust the staff member with any problem. Carers would communicate more which then all residents’ individual need would be met. You would have more time to spend with each resident to get to know them and their families. Aiii Identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual.
1) The resident would be the first way of finding out information if they have the capacity to identify their needs, this would be the most effective way to find out all the individual needs of the resident.
2) The resident’s family would be the second way of finding out information this would be effective if the resident does not have the capacity to inform us. But this all depends on the relationship between the resident and the family members.
3) The individual service plan would be the third way of finding out information this is only be effective if it is up dated often by the care managers.