Assignment 301 Task B
Emma Ellis
Assignment 301 Understanding roles, responsibilities and relationships in education and training
Task B – Reflective Account
(a) Appropriate behaviour and respect for others
It is essential that ground rules should be laid out from the outset of every new course with the learners. These ground rules are the basic normal operating procedures that are in place from session to session, that the learners adhere to. For a tutor these ground rules include; the greeting and welcoming of the learners, basic health and safety aspects i.e. fire procedures and other emergency procedures, where clothing and accessories are to be kept. Also, mobile phones and other communication tools are to be switched off or on vibrate, no food substances or hot beverages are to be consumed in session time (unless otherwise agreed i.e. in the case of a medical condition such as Diabetes). Duration and frequency of breaks and acceptable levels of comfort breaks during session time are to be agreed and adhered to also. All students will abide by the non-smoking policies of the facility, and if desired use the designated area for smoking, and of course what the course syllabus and content entails, also encompassing what the assessment details/procedures will be and at what stages through the term time or session duration. Also, an explanation of the course certification and validation will be given. I think one of the best ways to install and reinforce some of these ground rules is to get the learners themselves involved, especially when it comes to agreed and acceptable time limits for lateness, either at session start time or after break times. It should also be noted that learners should encourage one another and to allow everyone to have a voice and to be heard.
(b) Ways to promote equality and diversity
The Salon Academy is committed to a policy of equal opportunity. No client, employee or job applicant will receive less than favourable treatment than another on grounds of
Assignment 301 Understanding roles, responsibilities and relationships in education and training
Task B – Reflective Account
(a) Appropriate behaviour and respect for others
It is essential that ground rules should be laid out from the outset of every new course with the learners. These ground rules are the basic normal operating procedures that are in place from session to session, that the learners adhere to. For a tutor these ground rules include; the greeting and welcoming of the learners, basic health and safety aspects i.e. fire procedures and other emergency procedures, where clothing and accessories are to be kept. Also, mobile phones and other communication tools are to be switched off or on vibrate, no food substances or hot beverages are to be consumed in session time (unless otherwise agreed i.e. in the case of a medical condition such as Diabetes). Duration and frequency of breaks and acceptable levels of comfort breaks during session time are to be agreed and adhered to also. All students will abide by the non-smoking policies of the facility, and if desired use the designated area for smoking, and of course what the course syllabus and content entails, also encompassing what the assessment details/procedures will be and at what stages through the term time or session duration. Also, an explanation of the course certification and validation will be given. I think one of the best ways to install and reinforce some of these ground rules is to get the learners themselves involved, especially when it comes to agreed and acceptable time limits for lateness, either at session start time or after break times. It should also be noted that learners should encourage one another and to allow everyone to have a voice and to be heard.
(b) Ways to promote equality and diversity
The Salon Academy is committed to a policy of equal opportunity. No client, employee or job applicant will receive less than favourable treatment than another on grounds of