Preview

Assignment Brief: Compare and Contrast the Strategies of Boeing and Airbus in the Civil Aviation Industry

Powerful Essays
Open Document
Open Document
4739 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Assignment Brief: Compare and Contrast the Strategies of Boeing and Airbus in the Civil Aviation Industry
Ryan Hinchman
Bus 632: Organization & Leadership
Individual Research Paper on Leadership

West Marine’s Mission Statement and Company Vision:

“Our Mission is to be the best supplier of boating-related products and services that provide outstanding value to every Customer.

We are committed to providing the best possible customer experience, so that every Customer regards us as an exceptional company and rewards us with their business.

We will provide an open, supportive, challenging, team-oriented environment where our Associates can achieve job satisfaction, professional and personal growth, and be compensated based on company and individual performance.

We will work to improve and protect marine habitats, reduce our impact on the environment, and promote boating.

We will achieve superior financial returns for the benefit of our Associates, Customers and Shareholders.”

West Marine’s Core Values:
Sustainability, quality products and service to our customers, to create a challenging and rewarding work environment for associates, promote boating, and achieve returns for investors.

Introduction Leadership is defined as “the ability to influence a group toward the achievement of a vision or set of goals (Robbins & Judge 2011).” Management is the ability to create order with plans and systems and monitoring results against plans, while leadership is about coping with and implementing change (Robbins & Judge 2011). For the interview portion of this project I interviewed West Marine’s CEO Geoff Eisenberg, and included the leadership style of Direct Merchandise Manger Kevin Osborne. These two individuals are both exemplary leaders that reinforce the company’s vision and mission statement in their management style at West Marine.
Consideration: An Employee-Oriented Leader I asked for an interview with the CEO of my company (West Marine) at 4:26 pm on a Monday. I had an instant response from his assistant that he was available the next



References: Blake Mouton Grid. Mindtools. Image retrieved from http://www.mindtools.com/pages/article/newLDR_73.htm Big 5 Personality Triats. Gaurdian.Co.UK. Image retrieved from http://www.guardian.co.uk/lifeandstyle/2009/mar/07/personality-test Flywheel. A Kitch Consulting. Image retrieved from: http://akitch.wordpress.com/2011/06/29/always-applicable-good-to-great-by-jim-collins/ Level 5 Leadership. Mindtools.com. Image retrieved from http://claudius.blogsome.com/2009/10/01/level-5-leadership/

You May Also Find These Documents Helpful

  • Good Essays

    Unit 206 Business Admin

    • 1021 Words
    • 5 Pages

    We will strive to earn our customers' long-term loyalty by working to deliver more than promised, being honest and fair and "going the extra mile" to provide exceptional personalized service that creates a pleasing business experience.…

    • 1021 Words
    • 5 Pages
    Good Essays
  • Best Essays

    We will maintain an innovative and team oriented working environment. By assuring that our employees are well informed and properly supported, we will provide a climate focused on the long-term viability of our company.…

    • 2637 Words
    • 11 Pages
    Best Essays
  • Powerful Essays

    Marketing Plan

    • 1799 Words
    • 8 Pages

    Mission: To establish an honest and reliable company that provides excellent customer service. To keep our prices reasonable to assure service for everyone who needs this type of service.…

    • 1799 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    Assignment LDR300 Wk1

    • 797 Words
    • 3 Pages

    Leadership and Management are two terms that are often used interchangeably, or else used in very close relation with each other. But leadership is something that is difficult to define, because it is a word that can be defined in a number of different ways. Broadly speaking, however, leadership refers to the ability of an individual to influence a group of subordinate individuals to behave according to a certain manner, and the methods used to motivate those individuals to work together in order to attain a particular goal (Hughes, Ginnett, & Curphy, 2000, p.4). Leaders, in other words, are innovators, they are men and women of vision, who take risks to inspire and to do the right thing. Management, meanwhile, is more concerned with organization, efficiency, oversight of employees - the more day-to-day activities involved in the running of an organization and in making sure that the organization and its employees are doing things right (Hughes, Ginnett, & Curphy, 2000, p.8)…

    • 797 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    • Sense of belonging , employees do enjoy their work, knowing that your effort is rewarded employees are in the business support and financial strength for them…

    • 267 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    It is also important to note that this company has effectively reached its vision/mission statement and has done so through their customer-driven service, focused assortments(demonstrated in the size of the family of companies within the corporation), and competitive operations(helped them focus in making more value through lower prices and more…

    • 482 Words
    • 2 Pages
    Powerful Essays
  • Satisfactory Essays

    Royal Caribbean Cruises

    • 792 Words
    • 4 Pages

    They compete principally on the basis of innovation and quality of ships, quality of service, variety of itineraries, choice of destinations and price. They believe that their commitment to build state-of-the-art ships and to invest in the maintenance and revitalization of the fleet to, among other things, incorporate the latest signature innovations, allows them to continue to attract new and loyal repeat guests and expand into growing international markets and provides them with the flexibility to deploy ships among their brand portfolio.…

    • 792 Words
    • 4 Pages
    Satisfactory Essays
  • Good Essays

    Ratio Analysis-Amazon

    • 870 Words
    • 4 Pages

    Our vision is to be earth's most customer centric company; to build a place where people can come to find and discover anything they might want to buy online.…

    • 870 Words
    • 4 Pages
    Good Essays
  • Better Essays

    “Our mission is to incorporate and improve the lives of our customers by providing quality clothes, technology, food, services, and solutions at an affordable price; while earning the trust and building a lifetime relationship with our customers.”…

    • 1617 Words
    • 7 Pages
    Better Essays
  • Good Essays

    "We value our customers, putting their needs and interests at the center of everything we do."…

    • 2396 Words
    • 10 Pages
    Good Essays
  • Satisfactory Essays

    macys

    • 336 Words
    • 2 Pages

    Our goal is to be a retailer with the ability to see opportunity on the horizon and have a clear path for capitalizing on it. To do so, we are moving faster than ever before, employing more technology and concentrating our resources on those elements most important to our core customers.…

    • 336 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    Leadership Article Review

    • 915 Words
    • 4 Pages

    What is leadership? Is there a catchall definition to describe what leadership is? For my review, I have chosen an article from Forbes contributor Kevin Kruse titled “What is Leadership?” In this article Mr. Kruse initially diverges from the main topic of answering what is to answer what is not leadership. Afterwards, he examines leadership definitions from some notable business thinkers then gives his definition.…

    • 915 Words
    • 4 Pages
    Better Essays
  • Powerful Essays

    “To be recognized as a leader and a brand synonymous with trust, highest standards of service quality, international best practices and social responsibility”.…

    • 1119 Words
    • 5 Pages
    Powerful Essays
  • Powerful Essays

    Functional Strategy

    • 1486 Words
    • 6 Pages

    OVERALL STRATEGIES TO ACHIEVE FINANCIAL TARGETS:  We also ensure that we pay-out dividends each year, to reward them for the confidence and trust they put in the company.  We believe that happy employees and workers make a huge difference and impact to the company; hence we ensure that their compensation is up to par or above industry standards. We maintain health and safety standards and provide them with tools that make their work easier.…

    • 1486 Words
    • 6 Pages
    Powerful Essays
  • Powerful Essays

    Our Mission: To supply services and products that enhance our clients' physical appearance and mental relaxation.…

    • 990 Words
    • 6 Pages
    Powerful Essays

Related Topics