Background of the Study The existence of many sophisticated computer systems and various innovations that we find in this Information Age justifies the age old saying that necessity is the mother of all inventions. The need to share information in a so called ‘global network’ and man’s desire to communicate from long distances called for the birth of the World Wide Web (formerly known as ARPANET). With the advent of the internet, many of the mundane tasks and businesses that people conducted were made feasible. Things like buying and selling various products can now be done online. The consumer no longer needs to moves from his location. A few clicks from his mouse will suffice enough to do the job. You can now also earn a degree by taking an online education.
It is no wonder that booking hotel rooms can now be done in a more convenient way today. If a certain traveler is planning to visit a foreign place, it would be hard for him if he does not have a hotel or residence to reside in that country. Before, booking a certain hotel room required long processes such as talking to a hotelier either in person or through the phone. Just imagine the disposition of the hotelier if multiple clients came to ask questions about reservations at the same time. Through an online hotel reservation system, hoteliers and travelers will both be benefited. Hotels have minimal need of travel agents to look for clients because information about their business establishment is readily available online.
Originally, computer reservation systems were created for airlines travels. But later on, they were found of great use to hotels also. The following are some of the commonly used Computer Reservation Systems around the world: Sabre Global Distribution System (GDS), owned by Sabre Holdings, is used by more than 55,000 travel agencies around the world with more than 400 airlines, 88,000 hotels, 24 car rental brands, and 13 cruise lines. The Sabre GDS