Baderman Island Case Study Case

Baderman Island is a vacationers dream, beautiful landscaping on the shore of the Kelsey river. The island offers three different hotels to choose from. For the more active, the island offers golf or a leisurely stroll through the immense botanical garden. To help a visitor immerse themselves into the tranquility of the island one can enjoy a relaxing visit to the Oasis Spa. On the surface this appears to be paradise, upon further investigation one can find many small problems Baderman should face if they would like to have a strong return customer base. Disappointment was caused by a faulty transportation system around the island and minor electrical issues. These nuisances absolutely need to be dealt with immediately. Baderman is reviewing the hiring policies and goals for employees, investing in the future of Baderman by investigating new methods in the hiring process. The company will be following the strict guidelines provided by government agencies. The company will also update the recruitment strategies and attempt to employ the best candidates available.

Hiring Policies and Goals•Follow EEOC
Baderman is offering language classes to the employees, enabling them to communicate in the customer 's native language. Because French and Spanish are languages that many of Baderman 's guests speak, bilingual employees will be given additional compensation for their contribution to a multi-lingual environment.

All employees who support Baderman 's core values which include a "strive for excellence" customer service attitude, produce quality product, a high standard for work ethics, a team player, honest and have integrity, being a leader in all aspects of their conduct will be recognized formally and through compensation, plus medical benefits, internal and external training programs, career path incentives, educational reimbursement, family benefits and personal growth