Barriers to communication

Barriers to communication (Interpersonal skills)

To make sure you are communicating effectively, it is better to reduce to the barriers that effect it. E.g When the executive Manger or Managers are speaking to the co-workers-which are the audience, the managers voice should be clear and loud enough, without any interference. When mangers are usually speaking to a big crowd they tend to use mouthpieces therefore it shouldn’t be positioned under your chin, because then the audience will not be able to hear what your saying, and to make sure that the audience know that you are talking to them it is right for the manger to face them.
Background noise is usually seen as something that is unimportant. When speaking to an audience even the slightest type of noise will distract them. Distractions such as humming
Of an air conditioning unit or the ticking of a clock, or even shuffling from others.

Distractions such as walking into a meeting late will cause distractions to other people or even leaving unexpectedly during a meeting, will mean that everyone will turn around to watch that person. These types of distractions can interrupt the thoughts of an audience or even the speaker sometimes, The audience may stop listening to the speaker and speaker may lose concentrate. As soon as that happens the speaker feels the need to repeat the part of the message.
Lack of concentration from an audience will make it difficult to communicate to them, which means it is better to maintain concentration levels even if there are distractions this will mean the audience will understand the speaker, and then the speaker will not have to repeat everything. Thinking of length of a conversation or communication is important- because the audience can only take in so much information at a time. For example when a speaker is making a speech and if it is lengthy the audience will have lower concentration levels. For example in a business discussion the speeches need to short so that the audience can concentrate better on it, and be able to think too.
Types of Question
Communication is not just two people speaking in turn. There needs to be a link between the people and questions can help to create such a link
Open questions are questions which cannot be answered with just 'yes' or 'no'. Many of them begin with why, where, who etc. Open questions can be compared to closed questions, which need only yes or no answers, an open question is an invitation to the other person to pick up the conversation and take control. Closed questions invite Yes-No, and expressed in such a way that the options for a reply are limited. For example when business what to find out the customers needs they use closed to find general information things like “Do you prefer chocolate or not?”, and if they want to know the customers opinion they use an open question instead.

probing questions

To get the exact information you want, some questions might be unacceptable because it revolves too deeply into a person’s private life, you can sometimes repeat the questions but this may be considered aggressive or impatient

Speed of response
Questions can be answered in a number of ways:
- quickly and maybe with excitement
- slowly after what looks like consideration of all the issues - something in between or not at all.

Communication in writing

Written communication is different from other forms of communication, it requires skills like the construction of the message, it usually requires the ability to handwrite and type, and a good knowledge of vocabulary and spelling must be correct so that it can send the right information to the audience. As the speaker reading the message it is important you use visual cues like body language or changing the tone of voice so that the audience can at least imagine, but overall written communication needs to be effective. You need understand the best way you communicate to other, and then considering the best working conditions for yourself

Guidelines
Usually the employees in a work place, you usually expected to follow Guidelines.
- You will be given a working space
To work, and be given notices e.g times you should arrive at work and end, or times you should be available for others to contact you
.-You will be supplied with the
Communications equipment, such as a computer, a telephone. For example if it is Telephone Company they need a telephone to call their customers encase they have any worries.

Smiley’s and emotions
Smiley’s are emoticons – can be used to express an emotion. They are used in text messaging and on many social networks such as facebook or twitter. If you want to be serious about communications emotions are not very suitable, because people won’t take you seriously then.

Key messages written communication such as a report, letter, fax or email- it obviously contain a message to be given to the audience. In a letter, it might include a heading then immediately the reader will have an idea of what the message will be about. Electronic faxes and emails use a subject line to convey the key message. In a business they usually use PowerPoint presentations wit titles to convey their message to their audience.

Grammar and spelling
The body of a report, letter, fax or email will add
Value in to the key message.
- It may give information, such as directions Whatever the communication, it is essential that the grammar used is correct with no spelling mistakes. Mistakes gives the reader that the information is unprofessional so they won’t follow, it can also cause confusion if the reader cannot understand it properly, therefore to make sure you are not making mistakes on word processing software’s they contain things like grammar/spell checker option

Indentifying relevance
When reading your report, letter or email, the person reading it will try to identify the relevant information instead, if the important facts are hidden within a mass of details the reader might miss the it because there is so much to read. So if your writing a message it is better to only included the relevant information to the reader, and it makes it more helpful to the reader. A business what are trying to promote one of their products they usually write the relevant information about it e.g Its waterproof.

Capitalisation
Capital letters are used at the start of a sentence (like the C in this sentence) or for proper nouns like James and Portugal. They are also used for abbreviations like
UK and USA and for acronyms like WYSIWYG (what you see is what you get).
In written communications, especially text messages or emails, capitalisation of entire words or phrases is taken to mean shouting, and is therefore to be avoided
(unless you intend to shout