Experienced Benefits and Barriers of e-Business Technology Adoption by SME suppliers
Ali Abu Abid1, Md Mahbubur Rahim2, and Helana Scheepers3
1 2
faculty of Computer Sciences, Abha, Saudi Arabia
Caulfield School of IT, Monash University, Australia
3
Swinburne University of Technology, Australia
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_____________________ Abstract E-business technologies present unique opportunities and challenges for businesses, and Small & Medium Enterprises (SMEs) are no exception. However, there is a rich body of the e-business literature concentrates on adoption concerns from SMEs buyers’ viewpoint, little research has so far been reported from the viewpoint of SME suppliers. Participation of SME suppliers needs to be ensured in order to use the full potential of e-business technologies. This study was thus initiated to identify the experienced and expected benefits and barriers to adoption of ebusiness technologies from the viewpoint of group SME suppliers. In general, the findings designate that the SME suppliers have experienced numerous impediments that they need to overcome for the successful implementation of e-business technologies. The suppliers also have a broader view of e-business benefits than just cost saving. Keywords: SME supplier, Adoption, Benefits, Barriers, experienced, E-business. ____________________________________________________________
__________________________________________________ current technical infrastructure and eIntroduction business technologies (NOIE, 2000). E-business is defined as a business model which enables buyers and sellers to exchange information and services using a range of electronic technologies (Davies & Garcia-Sierra, 1999). It allows businesses to adjust to novel markets and
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