Preview

Best Buy Case Study

Good Essays
Open Document
Open Document
815 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Best Buy Case Study
Abstract
After acquiring a stake in Five Star, a retailer of appliances and electronics in China, Best Buy’s VP John Noble is responsible for launching a dual brand strategy to China as he did in Canada back in 2002. The plan was to open three stores in less than two years in China while Five Star was planning on opening 25 additional stores. Entering China would prove to be much more difficult than neighboring Canada as a country with 1.3 billion consumers which is a lot of people to please. “China was chosen as the second international expansion market primarily due to the overall market opportunity, consumer fundamentals and macro-economic factors (Ivey, 2006).” In addition to the Chinese being very frugal, there was also the issue of the concept of credit, or lack there of in China. About four percent of households in China used credit cards, compared to 75 percent in the United States (Ivey, 2006). Best Buy quickly realized that branding in China was not what really attracted the consumers (Ivey, 2006).

Best Buy Inc Best Buy had been interested in entering China since the 1990’s. By that time, China had been hosting many of the United States and Europe as far as different manufacturing products. The option of dual branding was what Best Buy was thinking in order to essentially join forces with Chinas retailer of electronics and appliances, Five Star. By coming together, Best Buy in United States thought that the two companies would be even stronger as one. This sort of dual branding worked very well in Canada and presumably would have the same success in China.
Competitors
Some of the main competitors of Best Buy are Wal-mart and Costco. The competitors were constantly increasing their CE retail market and in particular they increased the products that were less complex therefore easier to sell. Internet shopping and distributors such as Amazon or sites like that are another example of a competitor in the CE market.



References: Dawar, Niraj; Chandrasekhar, Ramasastry. Case No. 9B09A016. Published 6/26/2009, Revised 5/11/2010. Richard Ivey School of Business, 2006.

You May Also Find These Documents Helpful

  • Powerful Essays

    The Best Buy company has recently developed several strategic resources that support it in competing with other competitors for survival, this has therefore led to its expansion resulting to the current increased trends in the supply of its products globally. The company has several locations ranging from within the nation to the global level. Its…

    • 2103 Words
    • 9 Pages
    Powerful Essays
  • Good Essays

    Best Buy Co., Inc. is an American public company that is a specialty retailer of consumer electronics in the United States, accounting for 19 percent of the market (1). Over the last fifteen years, Best Buy, like many retailers, is “competing with a perfect storm of disruptive technologies (2)”. It is hard to compete with those companies embraced with innovations, such as Apple and Amazon. Best Buy has lost $1.23 billion and 2.4% decreasing of revenue last year. In order to create a delighting customer atmosphere, Best Buy should focus on: engaging in innovations of e-commerce, training employees, and focusing on the target market.…

    • 606 Words
    • 3 Pages
    Good Essays
  • Better Essays

    * Best Buy leads the way in Consumer Electronics compared to other discount stores such as Walmart and Target. Best Buys largest competitor is RadioShack Corporation.…

    • 2034 Words
    • 9 Pages
    Better Essays
  • Better Essays

    Part of the problem was cultural: big box retail is not as widely accepted on the other side of the Atlantic. "Some things that work in the largest economy in the world don 't work in smaller economies," says Mittelstaedt. "You can 't scale down the same way." But Best Buy 's timing was also badly judged. The margin in electronics is growing thinner and thinner. So much of the electronics retail business has moved online that consumers around the world use big box stores as mere "showrooms" for online rivals (HSBC Global…

    • 1066 Words
    • 4 Pages
    Better Essays
  • Satisfactory Essays

    Walmart Case Study

    • 620 Words
    • 3 Pages

    1) Should Wal-Mart be expected to protect small businesses in the communities within which it operates?…

    • 620 Words
    • 3 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Best Buy is a part of a very competitive and popular industry. Best Buy could be placed into many different industries such as entertainment, electronics, appliances, etc. The industry sector of Best Buy’s external environment is made up of several different factors such as competitors, competitiveness, industry size, and other related industries. The factor in the industry sector that has the biggest impact on a business would most likely be the competitors. Although Best Buy may not have direct influence on their competitors, it's important that Best Buy monitors their business moves and implement effective strategies to put them ahead of others in the same industry.…

    • 252 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Best Buy Business Strategy

    • 5320 Words
    • 22 Pages

    Best Buy stores offer a wide variety of consumer electronics, home office products, entertainment products, appliances and related services. These include, Best Buy Mobile which offers a wide selection of mobile phones, accessories and related services. Geek Squad provides residential and commercial computer repair, support and installation services. Magnolia Audio Video Stores offer high-end audio, video products and related services. Naspstar is an online provider of digital music. Pacific stores offer high end home improvement products including appliances, consumer electronics and related services.…

    • 5320 Words
    • 22 Pages
    Powerful Essays
  • Good Essays

    Case Study: Gamestop

    • 1119 Words
    • 5 Pages

    GameStop stores have faced many competitors through the years, such as Best Buy, Target, Walmart, etc. While these stores offer mulitple departmets, GameStop’s main focus has alwas been gaming. It is no wonder when the onling gaming industry was introduced, the threat to GameStop was grave. “With more than 6,600 stores throughtout the United States, Austrailia, Canada, and Europe, GameStop’s management team wants to be the premier destination for gamers” (p. 58). However many obsticles GameStop has been faced with, it has been able to capitalize stragtigically. The question remains, can GameStop survive with its brick-and mortar stores?…

    • 1119 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Although there are a few smaller electronic stores left, they are not Best Buy’s biggest competition. Many companies were already competing with the powers of the Walmart’s’ and Targets of the world, but the newest and biggest competition for almost every kind of retailer is Amazon. This company isn’t new; it was founded over twenty years ago but the popularity has been fairly recent. Amazon sells everything, household…

    • 837 Words
    • 4 Pages
    Good Essays
  • Good Essays

    In 2006 the company acquired a majority interest stake in the Chinese retail chain Jiangsu Five Star Appliance Co., Ltd., who were China’s fourth largest appliance chain. In January of 2007 the first Best Buy store opened in China and was referred to as the largest Best Buy in existence. In February of 2011 they closed all of their own brand stores in China. In 2010 Best Buy entered into a joint venture with Carphone Warehouse. They opened own branded stores in the United Kingdom and other European countries. Initially two stores were opened near Lakeside Shopping Centre and a retail park near Southampton. Four additional stores opened by the end of 2010 with another five planned for the following year. However, with all the financial problems the company struggled with they had to close all of their European branches by the end of 2011. We will discuss what difficulties were faced by Best Buy while trying to compete in the European and Chinese markets.…

    • 863 Words
    • 4 Pages
    Good Essays
  • Good Essays

    In the last decade, many companies have benefitted immensely from investment into Information Technology. Advantages of adopting such technology include better communication, greater efficiency, and a greater control of what goes on within a company. Best Buy is a well-known retailer of many different technological products, including computers and networking products such as modems.…

    • 593 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Walmart Case Study

    • 969 Words
    • 4 Pages

    A. Wal-Mart realized through third party studies and internal research that the Chinese customer were significantly more cost-sensitive than those in other countries and that there existed a strong, established culture of frequently shopping around to find the absolute lowest prices. Through these studies, Wal-Mart also realized that customer satisfaction level greatly influenced customer loyalty in China. The greatest determinant of this satisfaction was made up of perceived value. The perceived value is composed of three sub factors: (1) Product price, (2) Relative price and (3) Promotion. The other factors for customer satisfaction in descending order of its importance are Image, Merchandize, Shopping environment, Service, Check-out process and Store policy. Wal-Mart thrived for offering quality merchandise at the lowest price and with best customer service possible. Wal-Mart also had a reputed image as a foreign supermarket chain in China. Due to all these favorable factors customers patronized Wal-Mart China stores.…

    • 969 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    As we know, eBay’s China expansion strategy can be considered as failure, despite the fact that eBay entered this potentially rewarding market with caution. This cautious strategy was very unusual for eBay, because they used full-forced, head-on,…

    • 1642 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    The store that I want to dive deeper into and throughly discuss is Best Buy. They are the world’s largest electronics chain, and a leader in music sales. Marketing management is at the second tier of its organizational structure, meaning it is at a very high importance level for the corporation (Kelley). They have over 800 retail outlets and an extensive online site that offers even more products than what is stocked on the shelves. All of this translates to great promotional and marketing opportunities for a new release. Both the tried-and-true physical stores and the technically backed and maintained website allow an artist’s new material to stand out and get noticed over other retail markets.…

    • 919 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    ITT Automotive

    • 698 Words
    • 4 Pages

    CHILD PARTS: Electric Motor, Hydraulic Fluid Pump, Valve Block, Microprocessor Controller, Wire Harness and Wheel Sensor…

    • 698 Words
    • 4 Pages
    Satisfactory Essays