SZU Foundation Program
EF0002
Business English Communication skills
Semester Two 2013
Assignment Two – Business Report
Tutor: Fred
Name: Yang peng (Gary)
Brookfield Airport
Deadline: 28 March 2013 1084words
Contents Page
1. Executive summary----------------------------3
2. Introduction---------------------------------------3
3. Findings--------------------------------------------4
4. Conclusion----------------------------------------5
5. Recommendations-----------------------------6
6. Reference----------------------------------------9
Brookfield Airport
Executive summary
This report’s main ideal is about how to increase the service quality while the passengers are increasing in Brookfield airport. First, there is background and purpose. Second, there are the problems with a conclusion. Finally, it must be recommendations. I suppose MMA should take action as soon as possible. First, add and training staff make them can be used in check-in, passport control, security, helping disabled parts. Second, add smoking area, vending machine, disabled facility, TV screen… Finally, improve transport links, add running time into 24 hours and schedule flights at any time of the day and night if possible.
Introduction: * Background:
Brookfield Airport which was built in the mid 1960s is located in the English Midlands and it is operated by the Midland Airport Authority (MAA). The reason, why in recent years the number of passengers it handles has greatly increased, is it has become a base for several budget airlines offering cheap flights to European destinations. It causes the airport always being very busy at peak times. The airport benefits from excellent rail links from its terminal building to major UK cities, but its car parking facilities are limited. The terminal building also is an award-winning modernist design, and it now is ‘listed’ and has a protected