bshs 425 week 2 individual paper
Empowerment Approach to Human Services Management Paper
Vivian Martinez
BSHS/425
October 20, 2014
Staci Lowe
Empowerment Approach to Human Services Management Paper
In organizational decision making, many individuals should be involved in order to ensure that everyone involved or touched by organizational activities in one way or another is not affected negatively by the decisions made and arrived at by decision makers. Consulting widely before making a decision enables decision makers in the organization make all-round and informed decisions, and decisions that satisfy anyone who is in any way connected to the organization (Donna, 2012). In an organization, clients are the ones who are served by the organization. The affairs of clients are affected directly by any given decision made. Client’s inclusion in decision making process would be of great significance in making them feel to be more of a part of the organizational activities. Clients would be included in the decision making process through requesting them to give their opinions by dropping them in drop boxes in the organization. The opinions given by the clients in the opinion drop boxes would be considered by the management when making decisions in various sectors of the organization.
Another way that the organization would include clients in the decision making process is by regularly contacting clients through email and through phone calls and asking the clients questions on the various services offered by the organization. Client’s response would either advocate for improvement in certain areas of organizational activities or express their satisfaction for the services offered. The ideas and opinions of the clients would be incorporated after being analyzed so that greater focus can be done to adjust operations in areas that clients are displeased with (Adams, 2013).
Empowering consumers is one of the vital things an organization would engage in enhancing a positive and close
Vivian Martinez
BSHS/425
October 20, 2014
Staci Lowe
Empowerment Approach to Human Services Management Paper
In organizational decision making, many individuals should be involved in order to ensure that everyone involved or touched by organizational activities in one way or another is not affected negatively by the decisions made and arrived at by decision makers. Consulting widely before making a decision enables decision makers in the organization make all-round and informed decisions, and decisions that satisfy anyone who is in any way connected to the organization (Donna, 2012). In an organization, clients are the ones who are served by the organization. The affairs of clients are affected directly by any given decision made. Client’s inclusion in decision making process would be of great significance in making them feel to be more of a part of the organizational activities. Clients would be included in the decision making process through requesting them to give their opinions by dropping them in drop boxes in the organization. The opinions given by the clients in the opinion drop boxes would be considered by the management when making decisions in various sectors of the organization.
Another way that the organization would include clients in the decision making process is by regularly contacting clients through email and through phone calls and asking the clients questions on the various services offered by the organization. Client’s response would either advocate for improvement in certain areas of organizational activities or express their satisfaction for the services offered. The ideas and opinions of the clients would be incorporated after being analyzed so that greater focus can be done to adjust operations in areas that clients are displeased with (Adams, 2013).
Empowering consumers is one of the vital things an organization would engage in enhancing a positive and close
References: 1. Adams, R. (2003). Social work and empowerment. Palgrave: Macmillan. 2. Cowger, C. (1994). Assessing client strengths: clinical assessment for client empowerment. Social Work, 262 - 268. 3. Donna, H. (2012). Interpersonal Social Work Skills for Community Practice. Springer Publishing Company. 4. Hodge, D. (2001). Spiritual assessment: a review of major qualitative methods and a new framework for assessing spirituality. Social Work , 203-214