Bus 85 Syllabus2014fall 3

Sierra College Course Syllabus 2014
Business 85: Introduction to Oral Communication Room B-6
Instructor: Christy Magnani Phone: [phone] (office) 916-233-8821 (cell) E-mail: [e-mail] (if you text or e-mail please identify yourself and your course/section)
Class Web site: Visit Canvas

Office: C-2, Office hours:
Monday/Wednesday 8:30 AM – 9:30 AM; 2:00 PM – 2:30 PM
Tuesday/Thursday 8:30 AM – 9:30 AM; 2:00 PM – 2:30 PM
And by appointment

Required Text: Adler, Ronald B. Communicating At Work. 11th ed. McGraw-Hill, 2013. (Older editions may be used at your discretion. The text is significantly different in the 11th edition.)

Course Description:
This course is an introduction to oral communication necessary in workplace and community settings. Content includes: verbal/nonverbal techniques, listening skills, group dynamics, interviewing processes, conflict management, research techniques and delivering oral presentations with emphasis on business situations. Students build skills through interactive activities in a supportive environment. Students are encouraged to contribute content to this course. Find examples from your work experience, from life and the world around you. In this way, the learning experience will be more rewarding.

Student Learning Outcomes:
Outline and diagram presentations for business audiences.
Compare alternatives to responding to ethical dilemmas in the workplace.
Construct business presentations using multi-media.

Student will-
Develop effective interpersonal communication skills and practice verbal and nonverbal communication skills
Demonstrate listening and responding techniques
Evaluate conflict management styles in the global workplace
Identify and demonstrate the steps to prepare for, participate in and follow up after an employment interview
Analyze group communications and work team effectiveness through goal setting, decision-making methods and meeting techniques
Research and develop appropriate business-related topics for public speeches, create specific purpose/thesis statements, outline and bibliography
Develop and deliver speeches utilizing visual aids and appropriate delivery styles and techniques. Delivery styles include: Memorized, Manuscript, Impromptu, Extemporaneous

Course Requirements:
Regular attendance and contribution is paramount to student success. If a student misses a class, it is the student’s responsibility to find out what they missed. DO NOT CALL OR E-MAIL INSTRUCTOR TO FIND OUT WHAT WAS MISSED BY LACK OF ATTENDANCE. Check Canvas. Establish a classroom support network in case of absence. Students missing 4 class meetings will be given a warning then automatically dropped from the course upon their next absence. Each student is an integral part of the learning process and the system is negatively affected when participation is low. On days where we have in-class assignments students MUST sign in using Socrative (Room number 646136). http://b.socrative.com/login/student/ It is the student’s responsibility to remember to sign in. You cannot make-up in-class activities due to an absence.
Check Canvas messages or your Sierra College e-mail frequently.
Being late is disruptive. A pattern of being late (15 minutes or more) will result in a drop. Your boss wouldn't tolerate it and you should treat school like your job.
Read the text as assigned. A copy of the text is on reserve in the LRC or you may use a copy in my office.
Be fully engaged. Just as the instructor has prepared for class, so should the student. Class materials and assignments may be found on Canvas. You may request printed copies of any assignment, instructions or activity.
No late work. No Make-ups. Speeches are due on the day assigned. If you need to attend a different section to deliver a speech (excluding the final speech), please make arrangements ahead of time. I will try to accommodate your request.
Every assignment in this class must be typed.
All work is due at the beginning of class. Do not e-mail work or submit online.
The final speech must be delivered in order to receive a grade in the class.

Instructor's Three:
Begin each day with a willingness to learn something new. “The only true wisdom is in knowing you know nothing.” Socrates
Respect others in this classroom. This includes learning to "entertain a thought without accepting it." Aristotle
Learning occurs when you are accountable and active; use today to the best of your ability.
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How to format your paper:
Use APA or MLA. See the Writing Center if you need help. All headings should follow this form:

Your Name (same name used to register in class)
Professor Magnani
Business 85-MW 9:30 (Class title and your section.)
28 January 2013 (date) Title of assignment (centered)
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Assignments:
Poster Presentation 100 points*
Impromptu 50 points*
Group Presentation 150 points*
PSA 100 points*
Resume 25 points
Interview 50 points*
Mid-term Ch 1-9 100 points
Final Speech 175 points*(100 oral portion, 25 outline + 10 references, 15 PPT + visuals, 25 self-evaluation)
TED Speaker Evaluation 25 points
In-class activities 70 points (Values, I heard you say…, Word choice, Wilderness Survival, Who’s Responsible, Storytelling, Organizing your ideas)
Peer reviews (4 days) 80 points
Practice Deliveries (3 days) 75 points

*No Make-ups allowed on public speaking activities/speeches. You must present the day you are assigned to deliver!
1000 points possible: 900-1000 A 800-899 B 700-799 C 600-699 D 500- F
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Extra Credit: Complete 1-10 listed below, Total of 50 points- Type and staple all work together. Due: Dec 1st (Mon) or 2nd (Tues). Partial submissions will not be graded. Number each answer. Submit in class, No late work accepted.

1. Page 28 Invitation to Insight #1- Keep a log of your work or school related communication...Answer A-E (Chapter 1)

2. Identity Management- Make a list of 10 words that describe yourself and the way you want others to see you. Ask a co-worker, friend or a family member to create a list of 10 words to describe you (don't show them your list!). What are the similarities and differences? What are some things you could do to improve your identity?

3. Page 54 Invitation to Insight #2- Choose one set of cultural values summarized on pages 42-46...answer the remaining questions. (Chapter 2)

4. Listening (p67) (Chapter 3) What is your listening style? According to your text, how could you improve your listening skills?

5. Page 137 Invitation to insight #5- Recall two conflicts you've been involved with...Respond to A-C appropriately. (Chapter 5)

6. Page 208 Skill Builder #4. Using Table 7-2 identify the roles each of these statements represents.
(Chapter 7)

7. Page 208 Invitation to insight #5- Which functional roles in Table 8-3 do you generally fill in groups? Be sure to answer all of the questions in #5. (Chapter 7)

8. Page 242 Skill Builder #5.- Use the skills introduced on pages 222-225 to describe how you would respond to the following comments in a meeting. (Chapter 8)

9. Page 285 Skill Builder #9 A-F and #10 A- D (Chapter 9)

10. Case Study on page 297- Mosquitoes Create a Buzz (Chapter 10). Do you think Gate's had a good idea to use mosquitoes? Why or why not? What is the difference between a good prop and a distracting gimmick? What are props and visuals that could enhance your final presentation?

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Final remarks:
Due to privacy laws all instructor/student communication must occur through the Sierra College e-mail system.
You must complete the final speech to receive a grade in the class.
Do not plagiarize or cheat. Do not borrow work from friends. Academic dishonesty is strictly prohibited and penalties assessed will affect your academic record. Students with a learning disability or those needing assistance should contact instructor to find help and available resources.
Instructor reserves the right to change assignments, projects and modify course calendar.
If you choose to drop this course, you the student, are responsible for notifying the admissions and records office. Otherwise you may end up with an “F” in the course. Drop deadline is September 7th. Withdraw deadline is November 4th .
Welcome to college--- use appropriate behavior. You are in a business class and you are expected to act like you are in a professional setting. Disruptive behaviors (texting, playing on laptops, listening to music, answering cell phones, sleeping, reading material that does not apply to the class, doing homework, personal discussions, and frequent tardiness) will not be tolerated. Silence cell phones before class begins!
As a standard, college courses require 3 hours of work (a week) per unit; expect to spend an average of 9 hours a week on this course (3 hours in class and 6 hours out of class).
Most importantly, enjoy this learning experience. The Instructor is always accessible and willing to assist in the learning process. Student success is the highest ranking priority.

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Student Resources- All students should read the Students Rights and Responsibilities Handbook http://www.sierracollege.edu/_files/resources/admissions/documents/Student-RR-2011-8-1-v1.pdf Emergency classroom procedures are posted inside each classroom. Read the information so you know what to do in case of an emergency. In an emergency call 911. For non-emergencies call [phone].

Academic Counseling Department, L 156-- [phone]
The Writing Center, LR 424-- [phone] http://www.sierracollege.edu/student-services/academic-support/writing-center/index.php Campus Health Services (including mental health), L 183-- [phone]
Canvas Help http://www.sierracollege.edu/distancelearning/help-center/faqs.php Need help, new to Sierra, looking for student support services? Try the Hub http://www.sierracollege.edu/student-services/hub.php Safe Space Program (your instructor is a Safe Space Instructor) http://www.sierracollege.edu/student-services/campus-services/safe-space.php Veterans http://www.sierracollege.edu/student-services/specialized-programs/veteran-services/index.php Career Connections http://www.sierracollege.edu/student-services/career-connections/index.php