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ANSWER
1. Describe the nature and causes of the problem faced by Samad.
The nature that faced by Samad is a lack of career planning and development from past management that causes high turnover among electrical engineers engineers in the company that his work. Turnover means that the rate at which an employer gains and loses their employees. High turnover may be harmful to a company's productivity if skilled workers are often leaving and the worker population contains a high percentage of new workers. The causes are the electrical engineers felt no ladder up in the job that in technical of engineering aspects, and there is no career development. To be a successful company, the organization itself must have the ability to attract and retain highly skilled employees. So, that organization must be able to compare between what employees want and what employers are willing to give. This participatory approach to human resources and the perception of a common understanding among human resources managers and executives offer benefits through flexible and innovative care of their employees. In addition, Samad found in the area of wage surveys, Electronic Applications are paid 5 to 8 percent above the market for various categories of electrical engineers and do not do anything about that based on the informal exit interview system or in others word, higher position for the engineers after working so many years and the junior and younger engineers have gone to the competitors. Then, the structure of the exit interview survey must have their formal set up that in the future will know possible explanations if anything happen.

2. What additional questions should Samad ask or what additional information is needed before proceeding toward a solution to this problem? Why?
It’s clear that it’s important to develop a retention plan to retain employees and keep turnover low. The additional questions and information that Samad should ask and needed before proceeding toward a

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