SUBJECT – Business Communication
INTRODUCTION
Communication is the exchange of thoughts, messages or information, by speech, visuals, signals, writing or behaviour. It is derived from the Latin word "communis", meaning to share. Communication requires a sender, a message and a recipient, although the receiver need not be present or aware of the sender's intent to communicate at the time of communication. Thus communication can occur across vast distances in time and space. The communication process is complete once the receiver has understood the message of the sender.
Thus, we see that communication is definitely not a one-way street. The "phone-lines" must run both ways. The art of listening is probably even more important than the art of talking. Don't get me wrong; it is very important that you do voice your opinions. Some people don't communicate with words, they communicate through actions, which, if you pay close enough attention, are far more effective.
But the problem is that most of us don't pay close enough attention. Ultimately, the lack of attention narrows down to a lack of respect. Respect is something that is so very important in every aspect of life. You must have respect for the person that you are having a conversation with, and they must have respect for you. If no mutual respect is involved, then you will both be looking at each other as if each of you is less than the other.
You must give in order to receive. In order to obtain respect from someone, you must show them that you are respect-worthy. You can't just sit there and expect them to automatically respect you. You must show them. How? Prove to them that you are a loyal and honest individual. Be yourself, don't lie, and treat them as you would like to be treated. If that doesn't gain their respect, then something is seriously wrong with them.
LACK OF COMMUNICATION ----- A STUDY
Characteristics
A