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Question 1 (Words: 200)
Communication and professional relationships with children, young people and adults
Explain why effective communication is important in developing positive relationships with:
Children
Young people
Adults
Communication means passing information from one person to another. It can be an interchange of opinions, thoughts, or information via speech, signs or writing between two or more people.
When communication is clear, precise and easily understood, it is known as effective communication and is significant in personal as well as professional settings.
Children:
Helps them to achieve
When there is effective communication amongst pupils and adult, pupils will have a proper understanding of what they are expected to do, how they are expected to behave, what resources they need. They will be able to speak to adults about their needs and they are likely to be offered the services and resources which they require to achieve.
Young People:
Reduces conflict
Although young people are more advanced in their language and communication skills, their humour may change as they begin to understand and use sarcasm and wit. Their ability to think logically begins to mature and as their intellect increases so also does their confidence and skills required to debate/argue both formally and informally.The primary reason for the occurrence of conflict is poor or misunderstood communication.
With effective communication you are able to resolve conflicts, build harmony and bridge communication gaps which create conflict.
An example is when teenagers are being guided in choosing a career by teacher, parent, guidance counsellor etc. Your intention may be to support them make the choice of a career that they may be comfortable with but they may feel that you are invading their privacy and this should be their choice not yours.
Effective questioning technique can be used (You