The difference between China and Australia business communication
Report prepared for Maurice Benson,
Manager, International Business Practice Group
Prepared by Xuejiao Jia, Manager assistant, International Business Practice Group
Email of Transmittal
To: Maurice.Benson@abcd.com.au
From: Xuejiao.jia@abcd.com.au
Subject: report-commissioned by IBPG
Date: 20/10/2014
Dear Maurice
Thank you to fix me up with the International Business Program Group. As a new staff, this opportunity is very important for me to prove my worth to our company.
In your last email, you asked me to write a report to provide a guideline and explain the intercultural communication between my country and Australia. I have already finished my report and attached it into this email.
By analyzing Hofstede’s model, my report provide two recommendations, which related to the power distance and long-term orientation, and draw conclusions about how to break the cultural barrier and help our employee to communicate effectively with Chinese employees in the workplace.
If you have any question, please contact me for further information. Kind Regard
Xuejiao Jia
Xuejiao Jia
Manager assistant, International Business Practice Group
Tel: +61 (0)420121345
Email: Xuejiao.jia@abcd.com.au
Summary
The purpose of this report is to analyze the current situation and gives the recommendations to Australia ABCD Company’s employees who would like to form intercultural communication with Chinese company.
The methodology in this report use Hofstede’s model - power distance and long-term orientation to explain the meaning behind the table manners and gift giving.
By analyzing Hofstede’s model, it is concluded that the people, like Chinese, are from high power distance and long-term orientation culture, are courteous and hierarchical. They comply with the role of society and respect the higher rank person. Besides, they tend to form a long-term relationship. In contrast,
References: 1. Eugene, C 2007, ‘Chinese Table Manners: You Are How You Eat’, Human Organization, Vol.45, No.2, P.32. 2. Eunson, B 2012, Communicating in the 21st century, John Wiley & Sons Australia Ltd, Milton, Qld. 3. Hofstede 's cultural dimensions theory, viewed 14/10/2014, <http://en.wikipedia.org/wiki/Hofstede 's_cultural_dimensions_theory>. 4. National Center for Language Training 2008, Doing Business in China: A Guide for Australians, UNSW Press, Sydney, Australia. 5 Rina B 2011, a bite-sized guide to Chinese Business Manners, Tampereen Yliopistopaino-Juvenes, turku 6 Steven, M 2013,’The Psychology of Effective Conversion Rate Optimization’, viewed 11 September,2013,<http://www.searchenginepeople.com/blog/the-psychology-of-effective-conversion-rate-optimization.html >