Liberty University
Abstract
The purpose of this literature review is to provide an overall perspective to the workings of business intelligence in a corporate environment. With the onset of massive technological gains in the past decade the implementation of business intelligence has grown accordingly. In the workplace the demand for business process improvement, responsive reporting, cutting edge forecasting, and internal business customer relations has triggered a need for a unit that understands the business needs as well as the impact on company technology.
This review will focus on the various areas that business intelligence impacts in the workplace. There will also be an emphasis on understanding the longevity of these types of units. With these units in the workplace questions concerning departmental automation goals and the impact on the maturity stages that are involved with the creation of business intelligence units. Finally, with the growth of data collection and ease of use, the security and management of company information is intertwined with the operation of business intelligence.
The Age of Information
The Role of Shifting Technology
Throughout history technology has influenced the very fabric of business operations. The role of business intelligence in this shift is the implementation and continuous improvement of that technology. This role is ever changing because technology continues to improve. While to some the role of business intelligence seems new and upcoming the usage and practice goes back to the earliest days of industry.
An example of this history would be in the automation industry. In years past large amounts of labor was done by hand. The role of the business analyst would be to collect and analyze the entire business process from start to finish. Once this was done the analyst would narrow their focus to the individual in an