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Business Statistics
Case Problem 1: National Health Care Association(Descriptive Statistics)

The National Health Care Association is concerned about the shortage of nurses the health care profession is projecting for the future. To learn the current degree of job satisfaction among nurses, the association has sponsored a study of hospital nurses throughout the country. As part of this study, a sample of 50 nurses was asked to indicate their degree of satisfaction in their work, their pay and their opportunities for promotion. Each of the three aspects of satisfaction was measured on a scale from 0 to 100, with larger values indicating higher degrees of satisfaction. The data collected also showed the type of hospital employing the nurses. The types of hospitals were private (P), Veterans Administration (VA) and University (U). The complete data set is on the file named “Health”.

Managerial Report:

Use methods of descriptive statistics to summarize the data. Present the summaries that will be beneficial in communicating the results to others. Discuss your findings. Specifically, comment on the following questions.

1. On the basis of the entire data set and the three job satisfaction variables, what aspect of the job is most satisfying for the nurses? What appears to be the least satisfying? In what area(s), if any, do you feel improvements should be made? Discuss 2. On the basis of descriptive measures of variability, what measure of job satisfaction appears to generate the greatest difference of opinion among the nurses? Explain 3. What can be learned about the types of hospitals? Does any particular type of hospital seem to have better levels of job satisfaction than the other types? Do your results suggest any recommendations for learning about and/or improving job satisfaction? Discuss 4. What additional descriptive statistics and insights can you use to learn about and possibly improve job satisfaction?

(This case problem is due to Anderson, Sweeney,

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