Management of Business
Complete the following CAPE past paper questions:
Question 1
Weber conceptualized that organizations would be managed on an impersonal, rational basis. Weber called this form of organization a bureaucracy.
a. Outline FO UR characteristics of a bureaucracy as specified by Weber. (8 marks)
b. Discuss FOUR implications of “Weber’s bureaucracy” on today’s business organization.
( 17 marks)
Question 2 (a) Define EACH of the management functions: planning, organizing, leading, controlling. (8 marks) (b) Explain how the application of EACH function of management would help Miss Good Cook to operate her restaurant more effectively. ( 17 marks)
Question 3 John the manager of KPJ Co. Ltd has been described by his workers as a “participative leader”. (a) Define the term “participative leader”. ( 3 marks) (b) Discuss TWO advantages and TWO disadvantages of the participative leadership style. ( 16 marks) ( c) Outline THREE situations in which the participative style of leadership would be useful to KPJ Co. Ltd. ( 6 marks) Question 4
Motivation of subordinates is an important aspect of a manager’s job.
(a) Examine THREE factors that motivate a person to work well. ( 13 marks)
(b) Identify and evaluate FOUR steps managers may take to motivate subordinates.
(12 arks)
Question 5 ( a) Distinguish between leadership skills and leadership roles, giving examples of each.
(4 marks) ( b ) Communication, Consideration, planning, coaching and inspiring are some behaviours expected of effective leaders. Describe EACH of the foregoing behaviours. ( 10 marks) ( c ) With the aid of example,