Care of Residents and Floor Manager
Bi-Describe the terms and conditions of your contract as set out in your contract of employment or employment agreement.
Answer-Turn up to work at the required times, wear the correct uniform, holiday entitlement , pay rate and confidentiality.
Bii-Describe the information which needs to be shown on your pay slip/statement.
Answer-Hours worked, employee number, NI insurance number, tax code, payment before deductions and payment after deductions and hourly rate.
Biii-Identify two changes to personal information which you must report to your employer.
Answer-Change of address or Medical condition.
Biv-Describe the procedure to follow if you want to raise a grievance at work.
Answer-Refer to flow chart.
-See attatched.
Bv-Explain the agreed ways of working with your employer in relation to the following areas.
1)Data protection: Ensure all information is stored in a secure place and no information is given out if unsure.
2)Grievance:Discuss with floor manager or home manager.
3)Conflict management:If i had a problem with a member of staff, for example if i didnt like the way that they were treating a resident i would go to my manager and explain my concerns, if after informing my manager the problem persists i would then go back, if my manager dismissed this as she has already talked to the staff member, this would cause conflict and i would seek help from someone above my manager(Regional Director).
4)Anti-discriminatory:Treat everyone as an individual and do no dis-respect race or culture.
5)Health&Safety:Keep up to date with all training and comply with all requested of me to ensure myself, collegues and residents are not at risk of harm or injury.
6)Confidentiality:Ensure all information is secured properly and dont give out any information to anyone your not sure about, consult Team Leader if unsure.
7)Whistleblowing:Identify the unethical baahaviour in questionand determine how its affecting you or the organisation in which you work.
Answer-Turn up to work at the required times, wear the correct uniform, holiday entitlement , pay rate and confidentiality.
Bii-Describe the information which needs to be shown on your pay slip/statement.
Answer-Hours worked, employee number, NI insurance number, tax code, payment before deductions and payment after deductions and hourly rate.
Biii-Identify two changes to personal information which you must report to your employer.
Answer-Change of address or Medical condition.
Biv-Describe the procedure to follow if you want to raise a grievance at work.
Answer-Refer to flow chart.
-See attatched.
Bv-Explain the agreed ways of working with your employer in relation to the following areas.
1)Data protection: Ensure all information is stored in a secure place and no information is given out if unsure.
2)Grievance:Discuss with floor manager or home manager.
3)Conflict management:If i had a problem with a member of staff, for example if i didnt like the way that they were treating a resident i would go to my manager and explain my concerns, if after informing my manager the problem persists i would then go back, if my manager dismissed this as she has already talked to the staff member, this would cause conflict and i would seek help from someone above my manager(Regional Director).
4)Anti-discriminatory:Treat everyone as an individual and do no dis-respect race or culture.
5)Health&Safety:Keep up to date with all training and comply with all requested of me to ensure myself, collegues and residents are not at risk of harm or injury.
6)Confidentiality:Ensure all information is secured properly and dont give out any information to anyone your not sure about, consult Team Leader if unsure.
7)Whistleblowing:Identify the unethical baahaviour in questionand determine how its affecting you or the organisation in which you work.