Case Study All In Day S Work
University Of Balamand
MOB-Managing Organizational behavior
Case Study
All in Day’s Work
Presented to: Dr. Dora hajj najjar Presented by: Paulmarie yammine
ID:A1111377 Date: 24/11/2014
1.The people-related problems or issues Ann Wood faced during the day include the resignations of two employees during the past 24 hours and the discovery of employees receiving 7% less compensation for similar work within the same industry, and that employees felt dissatisfied with access to technology resources and “Norwich’scommitment to training and development. Yes,Ann Wood handled these issues effectively. As soon as she learned that the two employees resigned she tasked their supervisor Joe to develop a proposal that would reduce turnover and agreed to work with him to resolve the issue. When she learned that many of the employees of the market strategy and administration were dissatisfied with their salaries she agreed to meet with them to discuss the matter and agreed with them on the importance of their concerns. She also agreed to work with their manager Brooke on the issues and to keep them informed on their progress.
2. Yes, Ann is a high involvement manager because of her willingness to provide the associates working in the market strategy and administration department were dissatisfied with their access to technology she resolved to work on the issue and agreed with its importance. This demonstrates the Extensive Training aspect of being a high-involvement manager. Also, Ann’s willingness to keep these employees informed on the progress of this matter demonstrates another characteristic of high-involvement management – Information Sharing. Finally, Ann shows another characteristic of high-involvement management when she gives Joe Decision Power to develop a proposal that would help reduce
MOB-Managing Organizational behavior
Case Study
All in Day’s Work
Presented to: Dr. Dora hajj najjar Presented by: Paulmarie yammine
ID:A1111377 Date: 24/11/2014
1.The people-related problems or issues Ann Wood faced during the day include the resignations of two employees during the past 24 hours and the discovery of employees receiving 7% less compensation for similar work within the same industry, and that employees felt dissatisfied with access to technology resources and “Norwich’scommitment to training and development. Yes,Ann Wood handled these issues effectively. As soon as she learned that the two employees resigned she tasked their supervisor Joe to develop a proposal that would reduce turnover and agreed to work with him to resolve the issue. When she learned that many of the employees of the market strategy and administration were dissatisfied with their salaries she agreed to meet with them to discuss the matter and agreed with them on the importance of their concerns. She also agreed to work with their manager Brooke on the issues and to keep them informed on their progress.
2. Yes, Ann is a high involvement manager because of her willingness to provide the associates working in the market strategy and administration department were dissatisfied with their access to technology she resolved to work on the issue and agreed with its importance. This demonstrates the Extensive Training aspect of being a high-involvement manager. Also, Ann’s willingness to keep these employees informed on the progress of this matter demonstrates another characteristic of high-involvement management – Information Sharing. Finally, Ann shows another characteristic of high-involvement management when she gives Joe Decision Power to develop a proposal that would help reduce