Case Study: Telmate
Telmate is an organization that provides the means of communications between prison inmates and their families. Out of result of inmates being able to contact their loved ones, an impressive outcome of decreased recidivism was seen. Once this was shown, the company profits skyrocketed. During August of 1998 Telmate was founded as a technical assistance network that provided services to correctional facilities. At this time, the company operated under the name “Pinnacle Public Services”. Using their vast knowledge of communications technology, Pinnacle was in charge of setting up communications systems for inmates. Throughout years of working within the correctional facilities, the company realized the overwhelming need for inmates to have increased
methods of contact with their loved ones. Every successful company involved in operations such as this must take responsibility as a high priority. While offering fair priced communication services to the facilities as customers, Telmate ensures quality security within their system. Additionally, one of Telmates most important priorities is to serve the community as well as keep it safe. Statistics have shown that out of a consequential result of the inmates being able to stay connected with the people they love, the inmates were shown to be more docile than before. With breakthroughs like this, Telmate can keep the correctional facilities and the communities around them safer than they would be otherwise. The Chief Executive Officer of Telmate, Richard Torgersrud, is constantly on a pursuit to see improvement in his company from all aspects. An illustration of this is seen through Telmates frequent meetings with their employees to hear and inflict their ideas on the company. In comparison, Telmate has always been willing to take appropriately thought out risks in order to increase the success of the company. While sticking to basic principles of a business, Telmate is always willing to accept advice from their staff members. In conclusion, Telmate is a rapidly expanding communications provider that has seen incredible growth over the last few years. The outcome has seen Telmate provide service to over 300 correctional facilities in the United States and Canada.
methods of contact with their loved ones. Every successful company involved in operations such as this must take responsibility as a high priority. While offering fair priced communication services to the facilities as customers, Telmate ensures quality security within their system. Additionally, one of Telmates most important priorities is to serve the community as well as keep it safe. Statistics have shown that out of a consequential result of the inmates being able to stay connected with the people they love, the inmates were shown to be more docile than before. With breakthroughs like this, Telmate can keep the correctional facilities and the communities around them safer than they would be otherwise. The Chief Executive Officer of Telmate, Richard Torgersrud, is constantly on a pursuit to see improvement in his company from all aspects. An illustration of this is seen through Telmates frequent meetings with their employees to hear and inflict their ideas on the company. In comparison, Telmate has always been willing to take appropriately thought out risks in order to increase the success of the company. While sticking to basic principles of a business, Telmate is always willing to accept advice from their staff members. In conclusion, Telmate is a rapidly expanding communications provider that has seen incredible growth over the last few years. The outcome has seen Telmate provide service to over 300 correctional facilities in the United States and Canada.