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Chapter 1
CHAPTER I

Internet has provided a lot of easy ways to reach out to the things of your interest. In the last few years a big rise is seen in the online shopping. It has become very popular in the recent times with consumers visiting the websites directly or simply through the search engines to different vendors for what they need or require. This growing trend has made many website administrators to take the advantage of the trend by simply providing the consumers with the online reservation facilities which offers them a flexible system to booking instantly.
The online reservation system thus provides an ideal system to the travel agents, tourist and merry makers to plan their tours before and book holiday homes, tourist destinations, hotels, resorts and guest houses. This resulted in a revolution among the people concerned with the hospitality industry. Many online booking systems now enables websites to facilitate many hotel and tours & travel websites a secure online transaction system, a reservation system which wasn’t there a decade ago.
This invited the innovations in the software, and today there are many hotel reservation software, which as the name suggests are exclusively created and developed to make reservation – easy and comfortable for the consumers. However, the competition and unexpected growth in the hospitality business has put software developers into a situation where additional services required featuring with the reservation and booking software to tackle other requirements of the hotel management system. The other additional services include tracking storage of goods, managing staff salaries, overseeing upgrades and housekeeping.
For hotel management system the online reservation system provides them with exceptional advantage of direct sales which helps them to manage better revenue. In hospitality or hotel business, accommodation brings a large chunk of revenue. In the earlier system most of the hotel reservations were made by the

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