Chiropractic Assistant Job Analysis

Bonaventure Chiropractic clinic will open soon in Shreveport, Louisiana and I have been hired as the HR Director for this facility. My first task is to perform a job analysis to determine the number of full-time employees this chiropractor will need to adequately run his office in a proficient, patient-friendly, manner. Therefore, it is important for me to examine the tasks performed in clinic, examine the competencies required to perform those tasks, and to form a connection between the tasks and the competencies. Dr. Smith, who is the owner of the clinic, was previously employed at an established, busy Chiropractic office that maintained 4 chiropractors located across town. Fortunately, many of his patients have decided to follow him to
• Other related duties as the job requires.

Job Description
Title: Chiropractic Assistant
Job Summary: This positon will perform administrative and certain clinical duties under the direction of the chiropractor. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, and developing x-rays and digitizing them. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding information for insurance purposes.
Job Duties:
• Aids chiropractor during physical examination of patients, gives specified office treatments, and keeps patients' records: Writes history of patient's accident or illness, and shows patient to examining room.
• Aids chiropractor in lifting and turning patient under treatment.
• Gives physiotherapy treatments, such as diathermy, galvanics, or hydrotherapy, following directions of chiropractor.
• Takes and records patient's temperature and blood pressure, assists in x-ray procedures, and gives first aid.
• Answers telephone, schedules appointments, records treatment information on patient's chart, and fills out insurance
Job Description
Title: Medical Insurance Biller
Job Summary: Compile data, compute fees and charges, and prepare invoices for billing purposes.
Job Duties:
• Review patient bills for accuracy and completeness and obtain any missing information
• Knowledge of insurance guidelines especially Medicare and state Medicaid
• Follow up on unpaid claims within standard billing cycle timeframe
• Check each insurance payment is for accuracy and compliance with contract discount
• Call insurance companies regarding any discrepancy in payments if necessary
• Identify and bill secondary or tertiary insurances
• All accounts are to be reviewed for insurance or patient follow-up
• Answer all patient or insurance telephone inquiries pertaining to assigned accounts.
Skills
• Process insurance claim forms
• Assign medical codes
• Operate databases and medical billing software
• Current knowledge of HIPAA regulations
• Proper use of ICD-9, CPT, and HCPCS codes
• Receive and complete medical claim