Appendix E
Evaluating Safe Working Conditions
Directions: Read each scenario and answer the following questions.
1. Workplace Violence
Sam is a security officer for ABC Corporation in the Phoenix area. He is always stationed at the security desk in the main lobby to greet employees and visitors. One day he observed an employee from the finance department muttering something under his breath and acting strangely as he walked by the security desk. He noticed this same behavior the following day. On the third day, there was a shooting in the finance department. The director of finance and her administrative assistant were shot and killed by the employee exhibiting strange behavior; the employee committed suicide prior to the arrival of the police.
What should Sam have done prior to the incident? Should the security officer have notified anyone about the employee’s strange behavior? What company policies do you think should be in place regarding situations similar to this? Explain your answer.
I think that Sam should have stopped the man and talked to him, sometimes that’s all it takes to change a bad situation and prevent future violence. Sam also should have notified not only his boss but also the finance director and supervisor and let them know what he witnessed. Mediation could have helped the situation and changed the outcome drastically. I think that company policies should include but not be limited to notify immediately the supervisors of distraught parties. The company may also invest in a company counselor or mediator who is trained in crisis prevention and can help disgruntled employees. Employee’s my find that having someone to talk to is of great benefit to them and will result in happier employees.
2. Sexual Harassment
Harriet is a new security officer working in the Foxwoods Mall. She has been working in this capacity for the past three months. She patrols the mall on the 3 –