Clinical Supervisor's Role In Effective Communication

This writer feels her critical thinking objective was met. The staffing schedule for sixth, seventh, eighth, and ninth floor is located and managed in nursing service office. Each shift, the clinical supervisor is responsible for calculating the required full time equivalent (FTE) units necessary to ensure adequate staff is available for the oncoming shift. In addition to calculating the FTEs, the clinical supervisor was responsible for monitoring hospital wide census every two hours. Depending on census, the supervisor had to make the necessary adjustments in staffing. A prime example was witnessed when the census of seventh floor decreased by four patients. On the other hand, sixth floor had five new admissions during the two-hour time
Effective Communication (EC)- Gain a better understanding of the clinical supervisor’s role in post mortem care and therapeutic care and communication with the family. Although this writer did not have the opportunity to witness the clinical supervisor’s role in post mortem care, she feels her clinical objective was met. Due to no deaths, the clinical supervisor did take the time to explain her entire roles and responsibilities relating to post mortem care. The supervisor explained that if a patient has a do not resuscitate order, the primary physician can write an order for the clinical supervisor to pronounce at time of death. At the time of death, the supervisor is responsible for obtaining the family contact, funeral home which will handle to body, and necessary. Preparation includes, arranging for organ preservation from the operating room. After the family has been allowed time with the deceased, the supervisor ensures the body is properly positioned and has the appropriate identification for transport to the hospital morgue. Since the hospital does not have a refrigerated morgue, arrangements are made for the requested funeral home to pick up the body for transport. Once the funeral home representative arrives for the deceased, the clinical supervisor is responsible for releasing the body. This writer learned that autopsies are sometimes performed in the hospital morgue by Dr. Priest. one of the hospital pathologist. This writer feels the clinical
Professional Behaviors (PB)- Gain a better understanding of the clinical supervisor’s role in effectively communicating and resolving issues/complaints within the hospital environment. This writer feels her professional behavior objective was met. The second day of mentoring two family members reported to the nursing services office in hopes of finding their moms maxillary and mandibular implant dentures. The clinical supervisor handled the situation appropriately by asking who the patient was they were referencing, the date the dentures went missing, and the location of the patient at time of admission. After obtaining the patients information, the supervisor then directed the family to the director of the seventh floor who was present, which was where the incident had occurred, almost three weeks prior. The director informed the family members he was aware of the situation due to the issue being brought up in the hospitals safety meeting. The director then proceeded to inform the family that he was only filling in for the director from where the situation occurred so he could not do anything about the situation until she returned from vacation. This writer feels the director did not handle the situation appropriately. It was obvious the director did not want to help resolve the issue although he was now responsible or the area in which the incident occurred. This writer feels the director should have resumed responsibility for the situation at this point and not