Communication Case Study
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Communication in the Workplace
Introduction
Communication is a vital process in organizations and companies in today’s world. It has been defined as an activity that entails transmitting information through interexchange of views or messages by behavior, signals, writing, visuals, and speech. The process of communication requires a sender, the message to be sent, and a receiver. However, it is mandatory for the receiver to be aware of the sender’s intention to communicate. This means that a sender can be able to communicate with a receiver across vast distances (Wilson 2010). Normally, the communication the process is complete after it is clear that the receiver understood the message as intended by the sender. Communicative commonality is integral to effective communication between communicating parties. Effective communication is not only needed inside an organization but also when dealing with external stakeholders. It enables organization to achieve competitive edge considering the fact that it through it that an organization remains responsive to consumer needs (Jones & George 2007). On the contrary, poor communication disrupts almost everything in an organization. There are a number of barriers to effective communication (Huczynski & Buchanan 2010). This paper intends to highlight the barriers and how three organizations (Professional Sports, Bernard Mathews, and NHS trust Hospital) have been able to handle the barriers to ensure effective communication.
Barriers to Effective Communication Barriers to communication are factors that might hinder effective communication between parties in the workplace. According to Antony and MacVicar (2011), this includes language barriers, cultural barriers, organizational barriers, personal barriers, and interpersonal barriers. Other barriers to effective communication include information technology and power. Professional sports organizations in Greece, Bernard Mathews, and
University:
Course:
Tutor:
Date:
Communication in the Workplace
Introduction
Communication is a vital process in organizations and companies in today’s world. It has been defined as an activity that entails transmitting information through interexchange of views or messages by behavior, signals, writing, visuals, and speech. The process of communication requires a sender, the message to be sent, and a receiver. However, it is mandatory for the receiver to be aware of the sender’s intention to communicate. This means that a sender can be able to communicate with a receiver across vast distances (Wilson 2010). Normally, the communication the process is complete after it is clear that the receiver understood the message as intended by the sender. Communicative commonality is integral to effective communication between communicating parties. Effective communication is not only needed inside an organization but also when dealing with external stakeholders. It enables organization to achieve competitive edge considering the fact that it through it that an organization remains responsive to consumer needs (Jones & George 2007). On the contrary, poor communication disrupts almost everything in an organization. There are a number of barriers to effective communication (Huczynski & Buchanan 2010). This paper intends to highlight the barriers and how three organizations (Professional Sports, Bernard Mathews, and NHS trust Hospital) have been able to handle the barriers to ensure effective communication.
Barriers to Effective Communication Barriers to communication are factors that might hinder effective communication between parties in the workplace. According to Antony and MacVicar (2011), this includes language barriers, cultural barriers, organizational barriers, personal barriers, and interpersonal barriers. Other barriers to effective communication include information technology and power. Professional sports organizations in Greece, Bernard Mathews, and
Bibliography: Antony, F & MacVicar, A 2011, Contemporary Organizational behavior, McGraw Hill, New York. Athanasios, L 2005, “Communication problems in proffesional sports: the case of Greece,” Corporate Communications: An International Journal, vol. 10, no. 3, pp. 252-256. Bernard Matthews 2011, Communicating with stakeholders, Wlson and Wilson Publishing, New York. Huczynski, A & Buchanan, D 2010, Organizational Behavior, 7th edition, FT, UK Prentice Hall, Harlow. Jones, G & George, J 2007 Contemporary Management, McGraw-Hill, New York. Mullins, L J 2005, Management and Organizational behavior, FT. UK, Prentice Hall, Harlow. Smith, A & Preston, D 1996, “Communications between professional groups in an NHS trust hospital,” Journal of Management in Medicine, vol. 10, no. 2, pp. 31-39. Wilson, F 2010, Organizational behavior and Work: A Critical Introduction (3rd Edition), Oxford University Press, Oxford.