Communication Opinion Paper
Communication Opinion Paper
Christine Kendall
HCS/320
November 18, 2012
Tralicia Brown
Communication Opinion Paper
Introduction
Effective communication in health care is crucial for health care professionals, the patients and the establishment providing the care. It can mean the difference between life and death. When there is not enough communication within the health care industry, medical care will not be given effectively due to mistakes that will be made when things are not clear. When lives are at stake, effective communication is a must in the health care industry.
Effective Communication and its Elements
Effective communication involves more than understanding information that is being conveyed. How a person understands and receives a message are two different things therefore understanding feelings, thoughts, wants, and needs are crucial in effective communication (Cheesebro, O’Connor, & Rios, 2010).
The success of every relationship whether it’s personal or professional relies on a person’s ability to communicate effectively. Becoming a skilled communicator requires learning the elements necessary for effective public speaking, interpersonal relationships, and business relations. The four basic elements of effective communication are sender, receiver, message, and feedback. The first component is the sender/receiver which acts as a transceiver by speaking to someone and receiving nonverbal feedback simultaneously. “The message is the idea, thought, feeling, or opinion to be communicated” (Cheesebro, O’Connor, & Rios, 2010, chap 1). It is important to recognize not only the content of the message, but also the nonverbal communication that you may be sending as well. “Feedback is the receiver’s response to the message and indicates how the message is seen, heard, and understood, and often how the receiver feels about the message and/or the sender” (Cheesebro, O’Connor, & Rios, 2010, chap 1).
Elements of Effective Communication and Rules of
Christine Kendall
HCS/320
November 18, 2012
Tralicia Brown
Communication Opinion Paper
Introduction
Effective communication in health care is crucial for health care professionals, the patients and the establishment providing the care. It can mean the difference between life and death. When there is not enough communication within the health care industry, medical care will not be given effectively due to mistakes that will be made when things are not clear. When lives are at stake, effective communication is a must in the health care industry.
Effective Communication and its Elements
Effective communication involves more than understanding information that is being conveyed. How a person understands and receives a message are two different things therefore understanding feelings, thoughts, wants, and needs are crucial in effective communication (Cheesebro, O’Connor, & Rios, 2010).
The success of every relationship whether it’s personal or professional relies on a person’s ability to communicate effectively. Becoming a skilled communicator requires learning the elements necessary for effective public speaking, interpersonal relationships, and business relations. The four basic elements of effective communication are sender, receiver, message, and feedback. The first component is the sender/receiver which acts as a transceiver by speaking to someone and receiving nonverbal feedback simultaneously. “The message is the idea, thought, feeling, or opinion to be communicated” (Cheesebro, O’Connor, & Rios, 2010, chap 1). It is important to recognize not only the content of the message, but also the nonverbal communication that you may be sending as well. “Feedback is the receiver’s response to the message and indicates how the message is seen, heard, and understood, and often how the receiver feels about the message and/or the sender” (Cheesebro, O’Connor, & Rios, 2010, chap 1).
Elements of Effective Communication and Rules of