PRESENTED
BY
MONICA BELALCAZAR
COMMUNICATION
IN
CHILDREN’S
INTRODUCTION
TO
&
YOUNG PEOPLE’S
SETTINGS
SHC21
1.1 IDENTIFY THE DIFFERENT REASONS WHY PEOPLE COMMUNICATE
In order to contribute to positive relationships, you will need to demonstrate and model effective communications skills in your dealing with others. This means that you should consider both how you approach other people and how you respond to them. We are more likely to communicate information to one another if we have positive relationships. Parents and other adults who come into the school are more likely to give beneficial support if communication is strong and effective – this, in turn, benefit pupils.
Communication takes many different forms, from talking to letters and memos; for a child care workers is very important to develop good communication skills so they can communicate effectively.
WHY PEOPLE COMMUNICATE?
There are many reasons why people communicate such as: * To give and receive information * To give and receive instructions * Discuss a situation * Make a point or outline a concern * Express a need * Negotiate * Develop learning
1.2 EXPLAIN HOW EFFECTIVE COMMUNICATION AFFECTS ALL ASPECTS OF YOUR WORK
Effective communication is the key area for developing relationships with others and also covers many different forms of communication. It is a two-way process. The person communicating has to send the right message, but also needs to make sure that it is being correctly received and understood by the other person or people. Communication involves talking or verbal communication, and non-talking or non-verbal communication.
To communicate effectively you will need to: * Be very clear about what you are trying to say * Ensure that the person you are talking to understands what you are saying to them * Showing respect and considering the other child’s or adult’s
Bibliography: Children & Young People’s workforce by Heinemann Pages 2-20 www.collinseducation.com/resources/hsclevel2chapter1.pdf Pages 28-29