Explain the role of Effective Communication and Interpersonal Interaction in a Health and Social Care context. (P1)
Effective Communication
“Effective communication takes place when one person transmits ideas or feelings to another person or group. Its effectiveness is measured by the similarity between the idea transmitted and the idea received”:http://www.dynamicflight.com/avcfibook/communication/
Effective Communication is the method and process in which we are able to express ourselves, both verbally and non-verbally. We conduct this in ways that are appropriate to our cultures, and in the long run, to our situations. This means, we should not only be able to express our attitudes, opinions and desires through the effectiveness of communication, but also our needs and fears, and should be able to ask for advice and help when it is needed through this form.
To have Effective Communication, an effective conversation must have been achieved. It can be a conversation by which two people both either enjoy or learn something from. In order to achieve Effective Communication, the persons must ensure that there is a lack of confusion during the dialog. One important factor to enable the parties to achieve this and to ensure this happens is by using Reflection (key words). Reflection is about listening and introduces the phrase “Reflective Listening”. This talks about active listening when it comes to what someone is saying to you and responding to them by asking questions, nodding and