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Communication Skills

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Communication Skills
COMMUNICATION SKILLS MODULE

Prof. Dr. Hamid Rafiq Khattak hamid_khattak@hotmail.com Sara Yaqoob saroo_14@yahoo.com Rabia Basri rabia_basri2003@yahoo.com

Acknowledgements
I am sincerely indebted to Learning Innovation Division -National Academy of Higher Education, Higher Education Commission Islamabad for the opportunity of writing this module on Communication Skills. I am indebted to my colleagues at APCOMS, Ms. Sarah Yaqoob and Ms. Rabia Basri for their immense assistance in developing the content of this module. I am held in appreciation and acknowledgment to Mr. Hashim Abbasi and Ms. Ayesha Siddique for their comprehensive and relevant feedback that has helped us in improving upon the content of this module. I express my special gratitude to all those participating faculty members of the pilot project for this module, whose lively interactions and responses have given us insight into the impact that this module should make. I believe that room for further improvement in this module shall always be there given the fact that communication is as diverse and intricate as humans are. May I therefore solicit your feedback at hamid_khattak@hotmail.com or hamid@mantecharc.com. I thank you in advance for your help in improving this module for the sake of all.

Abstract
Communication is a two way interactive process and its importance can be found in our professional as well as in our daily personal lives. We have intentionally taken a holistic approach in this module. It focuses on the person you are, of which your role as a teacher is a facet. Without taking the whole persona into consideration, it may not be possible to achieve the objective of improving one’s communication skills just as a teacher. This communication module is focused on the effective use and handling of communication situations, that teachers find themselves in both professional and personal environments. This module focuses on communication processes and key elements. It specifically

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