Comprehensive Report on Global Staffing Strategies
Comprehensive Report on Global Staffing Strategies
Denise Lee
University of Phoenix
Comprehensive Report on Global Staffing Strategies As the director of human resources for MediTravel, an organization that assists individuals and Fortune 500 companies in locating cost-efficient medical procedures outside the United States, I have been directed by my CEO to expand our services into Thailand. Currently, MediTravel is contracted with hospitals in Mexico, Costa Rica, India, and Korea. The expansion into Thailand will afford our company the opportunity to provide cost saving, safe, and reliable health care for individuals and companies that want to reduce the amount of monetary resources spent on health care. This paper will cover the definition of medical tourism, Thailand’s country information, human resources challenges, cultural and regulatory factors, organizational effectiveness, recruitment information, changes in organizational structure, and critical point of view. Medical Tourism Medical tourism is the swiftly growing practice of traveling across international borders to obtain health care. Services usually sought by travelers include complex specialized surgeries in addition to cosmetic surgeries. Because of the rising cost of health care in the United States, companies and individuals are opting to research alternative countries save money. Many surgical procedures performed overseas cost a fraction of the price they do in the United States. According to a 2008 forecast from Deloitte, an estimated 750,000 Americans went abroad for medical procedures ("Deloitte," 2011). The cost of surgery in South Africa, India or Thailand can be one-tenth the cost in Western Europe or the United States. A heart valve replacement can cost $200,000 or more in the United States but can cost as little as $10,000 in India (including round trip airfare and a small vacation package). A knee replacement in Thailand (including six days of
Denise Lee
University of Phoenix
Comprehensive Report on Global Staffing Strategies As the director of human resources for MediTravel, an organization that assists individuals and Fortune 500 companies in locating cost-efficient medical procedures outside the United States, I have been directed by my CEO to expand our services into Thailand. Currently, MediTravel is contracted with hospitals in Mexico, Costa Rica, India, and Korea. The expansion into Thailand will afford our company the opportunity to provide cost saving, safe, and reliable health care for individuals and companies that want to reduce the amount of monetary resources spent on health care. This paper will cover the definition of medical tourism, Thailand’s country information, human resources challenges, cultural and regulatory factors, organizational effectiveness, recruitment information, changes in organizational structure, and critical point of view. Medical Tourism Medical tourism is the swiftly growing practice of traveling across international borders to obtain health care. Services usually sought by travelers include complex specialized surgeries in addition to cosmetic surgeries. Because of the rising cost of health care in the United States, companies and individuals are opting to research alternative countries save money. Many surgical procedures performed overseas cost a fraction of the price they do in the United States. According to a 2008 forecast from Deloitte, an estimated 750,000 Americans went abroad for medical procedures ("Deloitte," 2011). The cost of surgery in South Africa, India or Thailand can be one-tenth the cost in Western Europe or the United States. A heart valve replacement can cost $200,000 or more in the United States but can cost as little as $10,000 in India (including round trip airfare and a small vacation package). A knee replacement in Thailand (including six days of
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