Confidentiality is important to the patient because it allows the patient to share information about any problems that they may be having without the fear of being ridiculed or gossiped about. Too often we hear two employees speaking of a co-worker in a non-professional manner with no regard to who may be in the near vicinity and can hear what is being said. This kind of situation would make it very hard for a person to trust the employee and may deter them from any future use of their services. The same is true of a person seeking medical attention and is often more offensive when it happens in a medical situation.
Confidentiality