CONFLICT BETWEEN EMPLOYEES OVER MISBEHAVIOUR
CONFLICT BETWEEN EMPLOYEES OVER MISBEHAVIOUR
INTRODUCTION:
In general conflict resolution is mostly concentrated on the conflicts that have occurred in the public. In this report I have tried to explain the circumstances that lead to conflict in workplace. This report analyses the situation using organizational behaviour concepts and gives an alternatives to avoid this kind of situations in future and my learning’s.
Time period: August 2013
BACKGROUND:
Paul and I were working alongside as senior sales engineers from last one and half year at machine tool distribution and trading company in Hyderabad, it’s a bureaucratic organization. Our responsibilities are same but the regions were different. I was in-charge of three regions that are Hyderabad, Bangalore and Chennai; Paul was in-charge of Bombay-Pune and Delhi. We both were competing each other for the promotion.
Zulekha was administrative assistant and her job was to preparing quotations, sales agreements, invoicing and other paper work. She holds BBA degree and was couple of months senior to me in the company. Zulekha was a cognitive miser who doesn’t want to spend energy and time on unnecessary issues and was not interested in people and their politics.
Paul has done a diploma in mechanical and he works very hard. He intrinsically motivated towards this job, really enjoys his work and feels that he got the job that suits him. He is extrinsically motivated towards the bonus, promotion and also motivates his team by offering extra sales commission (extrinsic) to exceed the targets. He is smart and has good people management skills but lacks in communication and short tempered. Having couple of interaction with him, I have perceived him to be very humble and jovial. One day Paul and I went for happy hours after work and discussed various issues regarding job, targets, team management etc. According to him no one likes to work or take responsibility, everyone needs a constant push or a
INTRODUCTION:
In general conflict resolution is mostly concentrated on the conflicts that have occurred in the public. In this report I have tried to explain the circumstances that lead to conflict in workplace. This report analyses the situation using organizational behaviour concepts and gives an alternatives to avoid this kind of situations in future and my learning’s.
Time period: August 2013
BACKGROUND:
Paul and I were working alongside as senior sales engineers from last one and half year at machine tool distribution and trading company in Hyderabad, it’s a bureaucratic organization. Our responsibilities are same but the regions were different. I was in-charge of three regions that are Hyderabad, Bangalore and Chennai; Paul was in-charge of Bombay-Pune and Delhi. We both were competing each other for the promotion.
Zulekha was administrative assistant and her job was to preparing quotations, sales agreements, invoicing and other paper work. She holds BBA degree and was couple of months senior to me in the company. Zulekha was a cognitive miser who doesn’t want to spend energy and time on unnecessary issues and was not interested in people and their politics.
Paul has done a diploma in mechanical and he works very hard. He intrinsically motivated towards this job, really enjoys his work and feels that he got the job that suits him. He is extrinsically motivated towards the bonus, promotion and also motivates his team by offering extra sales commission (extrinsic) to exceed the targets. He is smart and has good people management skills but lacks in communication and short tempered. Having couple of interaction with him, I have perceived him to be very humble and jovial. One day Paul and I went for happy hours after work and discussed various issues regarding job, targets, team management etc. According to him no one likes to work or take responsibility, everyone needs a constant push or a