Conflict Paper

The company that I am currently employed with is a restaurant and catering company. I don’t wish to enclose the name of the company, due to that fact that it’s still my place of employment; the replica name of the company will be Doe’s Diner and Catering Company Inc. (Doe’s). Doe’s was founded in 1998 when a couple decided they wanted to open a diner like restaurant in central Durham, North Carolina. The sole reason for opening the restaurant was because of the company the husband was working for wasn’t doing well and he wanted a change in life. The wife and current owner was a sales representative for US Foods and believed that it too was a great idea. The couple divorced and the wife took full ownership of the debt written restaurant and catering company. I am employed solely under the catering company. The location of the restaurant and catering company was moved into a bigger space three years ago. I have been employed with Doe’s for one year and three months. The owner does her best with what she actually knows about the food industry. The general manager started as a server and became the manager of the restaurant and “event” manager for catering; she too does her best with what she knows catering staff including myself. In a given day we prep and delivery to over fifteen doctor offices, not including banquet style functions. There isn’t an in kitchen catering manager, nor a weekly schedule of the catering employees. There are conflicts at Doe’s just as there are at any other places of employment. In order to fix them one of the negotiation strategies could be used. Negotiation “is the process in which two or more interdependent individuals or groups who perceive that they have both common and conflicting goals state and discuss proposals and preferences for specific terms of a possible agreement. Negotiation often includes a combination of compromise, collaborations, and possibly some forcing conflict-handling styles,” (Hellriegel, Slocum