Preview

Corporate Social Responsibility: A case study of The body shop

Better Essays
Open Document
Open Document
1237 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Corporate Social Responsibility: A case study of The body shop
Explain with examples what is meant by Corporate Social Responsibility and discuss why it is important to modern business

In today’s world, Corporate Social Responsibility (CSR) has been one of the topics that every company must be concerned with. It is usually viewed as a legal obligation for every company to create social benefits alongside with the profit gains (Peng and Meyer 2011, p.297). CSR is a crucial factor for our society and environment. If there is no campaign to encourage us to save our planet, how can people be aware and know theirs obligation to save the world. This paper will explain the meaning of corporate social responsibility, advantages and disadvantages of CSR through the example of The Body Shop. In addition, it will discuss why it is important to modern businesses.

The meaning of Corporate Social Responsibility has changed since the early 20th century and it has never been a straightforward. The importance of CSR arose with the role of leadership, how a leader can manage the company with an ethical approach to society and what can be done for the environment. Furthermore, the focus of CSR has changed the behavior of organizations, not the role of leadership anymore. It created a debate about what companies should do for society. Subsequently, the structure of CSR places less stress on organizational behaviours and more on the responsibility (Blowfield and Murray 2011, p.7). However, the most well-known and accepted model of CSR is Carroll four-part model, which he defined as “ CSR includes the economic, legal, ethical and philanthropic expectations placed on organization by society at a given point of time” (Carroll 2009, cited in Crane and Matten 2010, p.53).

Moreover, the case of The Body Shop’s CSR is discussed as four-part model as an example. Firstly, economic responsibility, it is a basic responsibility of a business and The Body Shop has done very well on this area. Customers can be ensured a fair price with good quality



Bibliography: Blowfield, M. and Murray, A. (2011) ‘Introducing corporate responsibility’, (2nd edition) corporate responsibility. Oxford: Oxford university press, pp.3-25 Crane, A Dontigency, E. (n.d.) ‘Pros and Cons of Corporate Social Responsibility’. Arizona: Azcentral,Gannett. Available from: http://yourbusiness.azcentral.com/pros-cons-corporate-social-responsibility-13106.html (Accessed: 26 July 2013) Kielmas, M Kwapong, O.A. (2005) ‘Business strategy’, (2nd edition) MBA concepts and frameworks. Africa: Songhai group, p.89 Mallin, C.A /Open.aspx?id=244203 (Accessed: 22 July 2013) Peng, M The Body Shop International Plc. (2011). Value report 2011. West Sussex: The body shop international plc. Available from: http://www.thebodyshop.com/content/pdf/ global-values_report.pdf (Accessed: 31 July 2013)

You May Also Find These Documents Helpful

  • Powerful Essays

    M&S AND RIVER ISLAND

    • 2821 Words
    • 12 Pages

    Ravi Raman, K. and Lipschutz, R. D. (2010) Corporate social responsibility. Basingstoke [England]: Palgrave Macmillan.…

    • 2821 Words
    • 12 Pages
    Powerful Essays
  • Best Essays

    Australian Wheat Board Study

    • 3027 Words
    • 13 Pages

    Kotler, P. and Lee, N. (2005) Corporate Social Responsibility. Hoboken, NJ: John Wiley & Sons…

    • 3027 Words
    • 13 Pages
    Best Essays
  • Satisfactory Essays

    As described in the book, corporate social responsibility (CSR) is one of the very important essences of ethics. Corporates should perform and run in a way that improves society and its occupants and be held responsible for any of its activities that affects people, their community and their environment. It is organization’s moral responsibility to form a commitment to give back to the society and the stakeholders of the organization since they are fundamental reason company is running by and running for. Any commercial organization makes profit out of the customers, community. Hence, it is their prime responsibility to do well and give back to the community in…

    • 593 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    BHP Billiton Summary

    • 980 Words
    • 4 Pages

    Carroll, A.B. and Shabana, K.M. 2010, ‘The business case for corporate social responsibility: a review of concepts, research and practice’, International Journal of Management Reviews, vol. 12, no. 1 pp. 85- 105.…

    • 980 Words
    • 4 Pages
    Good Essays
  • Best Essays

    In global markets, modern corporates have significant power to exercise a positive influence in the countries, where they buy goods and services from global suppliers in bulk. Recognising this influence is the first step to understand the contribution of the modern corporates in developing countries’ economies and in turn their self-benefit. As being giant firms at one end of the buying chain with the cost reduction advantage, they shouldn 't be reluctant of getting involved and operate with the suppliers to improve working conditions and comply with the ethical trading regulations. Business Corporations should also think and take responsibility for the environment around them. Taking this responsibility is the first step to recognize Corporate Social Responsibility. Corporate Social responsibility is when a business monitors and ensures its active compliance with the spirit of the law and ethical standards. It is a process with the aim to embrace responsibility for the company 's actions and encourage a positive impact through its activities on the environment, consumers, employees, communities, stakeholders and all other members of the public sphere. The concept of CSR is well explained by Gordan Brown, Chancellor of Exchequer, that in this era Corporate Social Responsibility goes far beyond the old trend of the past (donating money to a good cause at the end of the year) And is now an all year round responsibility the companies accept for the environment around them. To provide best working practices, the engagement in local communities and for their recognition that brand name does not only depend on quality, price and uniqueness but how they interact with companies’ workforce, community and the environment.…

    • 2128 Words
    • 9 Pages
    Best Essays
  • Powerful Essays

    References: acchus, Rayman L. and Crowther D, (2004). Perspectives on Corporate Social Responsibility. London: Ashgate.…

    • 1949 Words
    • 7 Pages
    Powerful Essays
  • Powerful Essays

    Consequently, the CSR should be treated as an issue that can be solved only by creating synergies between several functions within a company. From establishing product concepts or services to manufacturing, from delivering goods to recycling waste, every single step of the process may have an enormous impact on whether a company decides to become socially responsible. For this reason operations management is at the core of the CSR discussion, given that it involves the design and control of the production process.…

    • 5717 Words
    • 23 Pages
    Powerful Essays
  • Better Essays

    Tom's Shoes

    • 1259 Words
    • 6 Pages

    Introduction Corporate social responsibility is a company’s awareness of responsibility towards the community and environment in regards to its operating location. Companies express this social responsibility through their waste and pollution reduction processes, educational and social programs, and earning satisfactory returns on the hired resources. Examples of such CSR implementations include: giving back to the community, helping improve the community, and helping reduce carbon emissions or improving the overall environment through recycling. Numerous industries implement these practices into their business policies; a good illustration of CSR is Tom’s Shoes. Tom’s shoes are a company in which one pair of shoes are donated to needy children…

    • 1259 Words
    • 6 Pages
    Better Essays
  • Best Essays

    Csr and Branding

    • 2234 Words
    • 9 Pages

    Benn, S. and Bolton, D. (2011). Key Concepts in Corporate Social Responsibility. SAGE Publications Ltd: London…

    • 2234 Words
    • 9 Pages
    Best Essays
  • Powerful Essays

    Griffiths, P. (2009 ‘Using corporate social responsibility to build business’ http://www.cio.co.uk/article/3205057/using-corporate-social-responsibility-to-build-business/ [Accessed 17 December, 2009].…

    • 6819 Words
    • 28 Pages
    Powerful Essays
  • Powerful Essays

    Csr of Ibm

    • 1976 Words
    • 8 Pages

    Corporate Social Responsibility (CSR) is the responsibility of an organization for the impacts of its decisions and activities on society, the environment and its own prosperity, known as the “triple bottom line” of people, planet, and profit. Not only do responsible, sustainable and transparent approaches help build brand and reputation, they help strengthen the community and…

    • 1976 Words
    • 8 Pages
    Powerful Essays
  • Best Essays

    Csr Pyramid

    • 2937 Words
    • 12 Pages

    Today, in this complex business environment where all business enterprises are surviving by realizing maximum profits possible, there exists a mechnism called Corporate Social Responsibility (CSR) that is providing the required edge towards success. Corporate social responsibility (CSR) is the way a corporation achieves a balance among its economic, social, and environmental responsibilities in its operations so as to address shareholder and other stakeholder expectations. This is because it is a belief in public that for a business, there are obligations to follow in furtherance to profits or economic goals and social responsibilities are being considered under their company goals. According to Wood, the “basic idea of corporate social responsibility is that business and society are interwoven rather than distinct entities” and that expectations are placed on business due to its three roles: as an institution in society, as a particular corporation or organization in society, and as individual managers who are moral actors within the corporation. This paper shall talk about one of the ways to view corporate social responsibility, viz. through Archie Carroll’s CSR Pyramid, which he claims the CSR model to be accepted by a conscientious businessperson and be dealt with four kinds of social responsibility – economic, legal, ethical and philosophical. Later, this paper shall bring in case study of an Indian company, Bajaj Auto Limited, that, more or less, works on the same principles as Carroll’s model and its social responsibilities be scrutinized accordingly, without pitching aside the company’s business motive.…

    • 2937 Words
    • 12 Pages
    Best Essays
  • Good Essays

    Corporate social responsibility (CSR) is the framework proposed by Carroll (1991) to provide managers with a way to evaluate their duties to the myriad groups with interests in their organizations. These groups are defined as stakeholders and include owners, customers, employees, the community, competitors, suppliers, social activist groups, the public and potentially others. According to Carroll (1991), the framework of CSR can be divided into four parts encompassing “the entire spectrum of business obligations”; these include economic, legal, ethical and philanthropic responsibilities. The hierarchical structure of CSR consists of a pyramid encompassing these principles with the most critical concept, economics, forming the foundation. Economic responsibilities are considered…

    • 812 Words
    • 4 Pages
    Good Essays
  • Good Essays

    The purpose of this essay is to discuss and compare the different viewpoints of corporate social responsibility (hereafter referred to as CSR) and the key issue is to see why corporations and their management should be concerned with CSR. The paper will start by explaining what CSR is and how businesses can gain profit from applying CSR. Thereafter the counterargument, that business doesn’t have any other responsibilities then gaining profit, will be presented. An example of good CSR-work will thereafter be demonstrated. The relationship between ethics in business will also be discussed.…

    • 1154 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    While sustainable development is most commonly defined as ‘development that meets the needs of the present world without compromising the ability of future generations to meet their own needs’ (World Commission on Environment and Development – Brundtland Report, 1987), Corporate Social Responsibility focuses on the mission and values of an organisation and its obligations and impacts on a wider range of stakeholders. (CSR (promotes) principles are for sustainability, accountability and transparency regarding the information required to promote positive corporate social responsibility which can be acknowledged (around the world) internationally.) It is argued that organisations have more than just a responsibility to their shareholders, their responsibilities branch out to employees, consumers, the environment and the communities in which they operate. Demand for companies to be responsible and accountable for their actions whether environmental or social…

    • 1403 Words
    • 6 Pages
    Powerful Essays