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1 | Three key components involved in the communication process are context, participants and rules. | | Context:All communication takes place within context. It is recognized that there are four major factors influencing context. 1) Physical – where is the communication occurring ie. What location 2) Social-psychological – what rules are applicable to this encounter? Different rules exist for workplace, home, friends and/or acquaintances 3) Temporal – timing; is now the best time to raise or discuss an issue or concern? 4) Cultural; different cultures can have vastly different behaviours and rules and it’s vital to get these right if a succe3ssful relationship is to be created. | | Participants:To achieve a successful counselling session it is of vital importance that all participants, usually one sender and one receiver (of a message) are attuned to the primary reason for coming together and willing to explore the relationship openly | | Rules:Society has set down rules for all aspects of our lives, our behaviour, and our interactions. This is especially important in the communication process of a counselling session. Knowing what is appropriate, what needs to be amended to suit each client interaction is necessary for successful outcomes. | 2 | Joseph A Devito (2007) identified a number of characteristics necessary for the development of effective e communications.Three key characteristics of effective communication and therefore an effective an rewarding counselling session are openness, supportiveness and confidence. It is important the counselor is well practiced in these characteristics in order to gain the trust of their client/s. | | Openness:An honest and open personality will invite others naturally to share with you. Remembering that prior to this