Crew Resource Management
Research Paper
Crew Resource Management
Rhandy Hurley
Advanced Aircraft Systems
Professor Ballard Barker
October 25th , 2010
Index
Background 3 Definition 3 Cognitive Skills 4 Interpersonal Skills 5 Concept 6 Categories 7 CRM Training 11 Conclusions 13 References 14
BACKGROUND
CRM was originally developed as a response to the finding of the causes of various aircraft accidents which were attained after the introduction of flight recorders and cockpit voice recorders into aircraft. The Information retrieved from these recording devices suggested that the majority of these accidents result not from a technical malfunction of the aircraft or its systems or from a failure in aircraft handling skills or knowledge on the part of the crew. It showed instead that they are primarily caused by the inability of crews to respond accordingly to the situation in which they are. Things like, for example, deficient communications between crew members lead in turn to a loss of situational awareness, disrupt the teamwork in the aircraft, and ultimately may lead to a disastrous situation.
DEFINITION
CRM comprises a wide range of knowledge, skills and attitudes including communications, situational awareness, problem solving, decision making, and teamwork. Of course with all the sub-disciplines that each of these areas include. The parts that conform CRM are not new; actually they have been recognized or implied in aviation since the beginning. The difference is that now they are defined, structured and articulated in a formal way. CRM can be defined as a management system which makes optimum use of all available resources, including: equipment, procedures and people, to promote safety and enhance the efficiency of flight operations.
CRM is not much centered in technical knowledge and skills to fly and operate the aircraft but rather with the cognitive and interpersonal skills required to manage the flight within an organized aviation system.
Crew Resource Management
Rhandy Hurley
Advanced Aircraft Systems
Professor Ballard Barker
October 25th , 2010
Index
Background 3 Definition 3 Cognitive Skills 4 Interpersonal Skills 5 Concept 6 Categories 7 CRM Training 11 Conclusions 13 References 14
BACKGROUND
CRM was originally developed as a response to the finding of the causes of various aircraft accidents which were attained after the introduction of flight recorders and cockpit voice recorders into aircraft. The Information retrieved from these recording devices suggested that the majority of these accidents result not from a technical malfunction of the aircraft or its systems or from a failure in aircraft handling skills or knowledge on the part of the crew. It showed instead that they are primarily caused by the inability of crews to respond accordingly to the situation in which they are. Things like, for example, deficient communications between crew members lead in turn to a loss of situational awareness, disrupt the teamwork in the aircraft, and ultimately may lead to a disastrous situation.
DEFINITION
CRM comprises a wide range of knowledge, skills and attitudes including communications, situational awareness, problem solving, decision making, and teamwork. Of course with all the sub-disciplines that each of these areas include. The parts that conform CRM are not new; actually they have been recognized or implied in aviation since the beginning. The difference is that now they are defined, structured and articulated in a formal way. CRM can be defined as a management system which makes optimum use of all available resources, including: equipment, procedures and people, to promote safety and enhance the efficiency of flight operations.
CRM is not much centered in technical knowledge and skills to fly and operate the aircraft but rather with the cognitive and interpersonal skills required to manage the flight within an organized aviation system.