Communication problems often highlighted to be the issues at workplace. Criticism is one of the communication problems which are common at workplace. Criticism exists because everybody has something to say in their own opinion relating another person’s. What is criticism?[1] Criticism is the judgements of the merits and faults of the actions or work of another individual. Criticism can mean merely to evaluate without necessarily finding fault. However, usually the word implies the expression of disapproval. Most of people might have experienced being criticized by colleagues, boss, and customers whom we have to deal with every single day at workplace. [2]No one likes to receive criticism and most of us do not like to give it either. But in the workplace endeavors demand feedback and evaluation. Today’s workplace often involves team projects. Thus, as a team member, we will be called to judge the work of others and also others will judge us as well. The evaluations mainly in terms of how we doing on a project, what went well, what failed and how can we improve our efforts. Whereas a leader or supervisors, it is important to evaluate subordinates. This is because good employees always seek positive feedback from their supervisors. In addition, detailed observations about their work is need timely to reinforced what they do well and help them to overcome weak spots. However, making a feedback or receiving a criticism is not easy because it might lead to insults. Therefore, we find this topic of ‘How to Handle Criticism at Workplace’ very interesting to conduct a research on it. We have conducted a formal research on the said topic to find all the relevance information through web and book. Following part will be a discussion based on our findings.
Part II - What I discovered?
Types of Criticism[3]
From our findings, there are five types of criticism, they are Constructive Criticism, Destructive Criticism,