Chamberlain College of Nursing
Diversity in the workplace is the differences, cultural, ethnic, and gender, among the individuals who work there. Understanding the differences among these individuals, business professionals and managers can capitalize on the talent along with the new and fresh prospective they bring. Understanding this diversity also aids in effective communication. As many of today’s businesses are on the global markets, communication can elevate the business or cause its demise. Putting all these elements together, managers can improve overall workplace performance, utilize their resources effectively, and reduce costs. With the diversity combination of culture, gender, ethnic background, and life experiences, every individual has the potential for new skill sets, problem approaches, and strengths, all leading to increased employee satisfaction (Harvey & Allard, 2011). Creativity plays an important role in the overall success of any organization. Creativity is fostered in a diverse workplace. Creativity and innovation is the one factor that can give one company the edge over another. Managers must openly encourage new ideas and problem-solving strategies. Employees seek acceptance from superiors and the acceptance allows all ideas, no matter where they are generated, to flow freely without the feeling of inferiority. Having a number of ideas from individuals from different backgrounds, genders, ethnicities, and even departments makes it easier to develop and obtain a workable answer. Members of these very different groups offer insightful alternatives that may have not been considered. This is an immense advantage of workplace diversity (Harvey & Allard, 2011). The increase in globalization of businesses require more personal interaction and communication skills. An organization can tap into its diverse resources and have immediate access to
References: Harvey, C., & Allard, M. (2011). Understanding and Managing Diversity (5th ed.). Retrieved from http://devry.vitalsource.com/books/9781269562744/id/ch05lev2sec2 Herrman, A. (2012, May). Globalization and Its Effect on International Business. New York City, New York. Retrieved from http://orgs.bloomu.edu/gasi/2012%20Proceedings%20PDFs/Herrmann2012-06%20Globalization%20and%20its%20Effect%20on%20International%20Business%20-%20Publication.pdf